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September 2023 by Emily Fejedelem
Everyone we spoke with except Deb was so rude and very unhelpful. Will never be trying to get a loan or a banking with them
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August 2023 by Ron S.
Horrible customer service, at the detriment of the customer. I was unfortunately one that did an equity line through this financial institution and it cost me. It cost me sleepless nights and money, from the ineptness of their staff. Stephanie Barnes was not only incompetent, but also unrepentant about it! Her lack of knowledge about even the basics of lending is dangerous for this company. I actually had to file a CFPB complaint before they finally got someone to listen to my complaint and resolve it. I recommend you go elsewhere.
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August 2023 by Don Jones
Your cd rates used to be the best,why are they the worst now?
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July 2022 by Rosalind Mitchell
Third Federal is very committed to helping you through the processof banking. My experience was exceptional
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October 2021 by Penny Mouse
My refi has been dragging on since June. The customer service is terrible. I am constantly having to call for updates because no one calls me. I wish I would have went elsewhere.
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April 2020 by ronald zimmer
I call twinsburg branch on Thursday 4/16/20 to find out what the hrs are told Only open to 1.00 .I ask how late open on Saturday told open till 1.00 drive down on saturday only to be closed. U suck
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April 2020 by Miss Woods
I feel so welcomed ever time I walk into a Third Federal Savings & Loan. Friendly staff and welcoming atmosphere. This have been my bank since 2005.
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March 2018 by D T
Fast service Easy access and the highest savings interest rates in town . Also very competitive borrowing rates.
