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March 2024 by Phillips Deutschm
Things got much better under the new management. Keep it up.
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March 2024 by Adrienne Miller
They nickle and dime you!They wanted $2.00 to print a single peice of paper for me. No way. ?
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March 2024 by Richard Cwalina
So I dropped off a package there it was not delivered I went back to the store the lady behind the counter was very very rude and told me I did not drop the package off there I showed her the receipt and she still argued with me even though it said their address on top of the receipt my customer is still not received their package it was going to Michigan should have taken 3 days it's been over 8 now way to go UPS they never updated the tracking on this package and now I have to refund the customer if you hundred dollars because they cannot do their job
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March 2024 by Mary Ann Mann
GREAT SERVICE. sometimes have ti wait but worth it!! and not often.
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January 2024 by marcus hamilton_sturge
Went in today with a problem they went above and beyond to help me sort my issue.
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October 2023 by Pat King
Always confident the delivery will be made on time and pricing is much more reasonable than USPS!
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October 2023 by Curious McNab
The people working here are the best I wish parking was better
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October 2023 by M B
Got to the store at 6:58pm and the door was already locked. 6:59 the gate went down and an older woman came out saying the computers were already down very unapologetic. Now I’m out of a $35 return bc apparently this store closes before the 7pm they have posted.
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September 2023 by Mel Do
Employees working at this specific UPS are amazing. They’re friendly, helpful, engaging. Unlike the Hudson, UPS, I was so pleasantly surprised the first time I came to the Twinsburg Uupper yes because they were open a little later than our more local one. We got that right as they were closing and still they were wonderfully kind and helpful. The second time I came it wasn’t your closing but again reach service. Service is so great. I had to make sure I did a review. I’ll go out of my way to go to this UPS because of people are so nice here.
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September 2023 by Kathryn Valentine
Worst UPS store ever since the ownership change...they are rude and un-helpful...Go to the Solon store...
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August 2023 by Car LaS
Employees working at this specific UPS are amazing. They’re friendly, helpful, engaging. Unlike the Hudson, UPS, I was so pleasantly surprised the first time I came to the Twinsburg Uupper yes because they were open a little later than our more local one. We got that right as they were closing and still they were wonderfully kind and helpful. The second time I came it wasn’t your closing but again reach service. Service is so great. I had to make sure I did a review. I’ll go out of my way to go to this UPS because of people are so nice here.
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August 2023 by Laura Spencer
Always have had top of the line helpful service !!
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August 2023 by Carol L.
Employees working at this specific UPS are amazing. They're friendly, helpful, engaging. Unlike the Hudson, UPS, I was so pleasantly surprised the first time I came to the Twinsburg Uupper yes because they were open a little later than our more local one. We got that right as they were closing and still they were wonderfully kind and helpful. The second time I came it wasn't your closing but again reach service. Service is so great. I had to make sure I did a review. I'll go out of my way to go to this UPS because of people are so nice here.
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August 2023 by Maria Fejes
I was returning a fairly big box and the person working came and held the door for me and took the package from me once inside. He was so pleasant and helpful. Every time I go there I have great service!
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May 2023 by Cora Martin
Called the store to ask a question and the man who answered said “hello? U… u…up…..usss…uh…hello?!” I ignored it but then he gave me the worst attitude ever and acted like answering a simple question was unbearable. Never let your things get ordered here either btw. Lousy establishment and pitiful employees. Get it together.
