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November 2023 by Kimberly McIntire
Kathy was great she went above and beyond to help me secure a car loan. I highly recommend her for all your banking needs.
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September 2023 by Heather Pereces
The customer service with Vicki at this location was a terrible experience for me. I tried explaining my situation and she kept interrupting me telling me I've used my card more than thirty times (I hadn't even left the house so that was not possible) When I tried explaining to her I hadn't used my card and my ONE online transaction I was trying to process was being declined she told me to get a credit card! I worried someone else might have access to my account since she was telling me it had been used "a whole bunch of times" and she wouldn't listen! When I said I hadn't used my card she kept interrupting me saying "okay, okay, I suggest you get a credit card" I asked for someone else and she laughed! Michelle was much more professional and helped me. Vicki, not professional, not friendly and certainly not neighborly as advertised! Thanks for the added stress!
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February 2023 by steve kolcow
The employee who helped us set up the new account, Michelle, was excellent! Great customer service and made both my wife and I feel welcomed to the bank and the area.
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January 2023 by Jim Bosley
Kathy and everyone at First Federal was friendly and helpful when I went in to open a new account. Fast and personal service. I would recommend Kathy and Uhrichsville First Federal to others. (Also I am not a robot. I am a local resident :-) )
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September 2022 by Brenda Engstrom
Everyone is so kind and helpful and always willing to take such great care of their customers.
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April 2022 by Tammy Wadian
Great service. Always friendly. They are quick and efficient.
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March 2022 by Charles Schreiber
This is actually for Susan Schreiber.....service is wonderful here at First Federal Community Bank. Pleasant and professional staff. ?
