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February 2024 by Marissa Hughes
No walk ins . I drove a mile up the road to the green ymca quest and got right in. I actually originally drive to the green ymca summa because I thought it was in there but then my gps took me back so I went to the other Green Quest and was awful 2 people in waiting room and they said no more walk ins for the day. I went back to ymca tried again and found it and they saw me within 5 minutes and it was simple and easy . This location no - it’s worth going up the road.
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February 2024 by Jarrett Wiggins
Quick, easy and painless experience. Checked in and was seen 4 minutes before my appointment. Appointment was quick, and I was out promptly.
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December 2023 by Jeff
I don't understand all the bad reviews. Made an appt, 930 Saturday. Got out of my car at exactly 930, so was probably a minute or 2 late. Walked in, used the link they sent in txt to check in and boom. Got my blood done and was getting into my car at 939. I've been here prob 5 times in the last 4 or 5 years. It's always been quick. People must not be making appts or something, unless I've gotten lucky every single time lol. The phlebotomist was very good, probably the best in terms of hitting the first time and i couldn't even feel it. She wasn't super welcoming but wasn't off-putting either, but I'm not there for a meet and greet,so she did her job well and ill surely be back.
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November 2023 by Matthew Miley
I made an appointment for blood work order by my doctor. Showed up 30min prior to my appointment, no other patients there. I was taken back and the technician was so cold and unpersonable for someone who deals with the public. When she said.. " your done, you can go..." I said "thank you!" And got zero response... She purposely ignored me. Absolutely no manners! Maybe it was the color of my skin that she didn't like about me.
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July 2023 by Queen Brooks
This location is a joke and the staff are even worse. Honestly if you have the time and transportation you would save yourself a headache and a wasted gas tank just going elsewhere. It's very disappointing summa is partnered with them for labs. I feel sorry for ppl who only have this as an option.
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May 2023 by Kyle Kiltau
Very disappointed in this facility for hiring such a rude woman to handle the intake process.
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April 2023 by Lindsey Puch
I don't understand all of the bad reviews for this place. I scheduled an appointment online for blood work (same day) and was in and out in under 10 minutes. The phlebotomist was friendly and efficient. Check in was easy and I was called back right away. They do not have a receptionist, so you need to check in via your phone if you have an appointment (using a link that was texted to me) or a Kiosk if you're a walk-in. Simple, quick, and easy. Best experience I've had in awhile with getting blood drawn.
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April 2023 by Lindsey
I don't understand all of the bad reviews for this place. I scheduled an appointment online for blood work (same day) and was in and out in under 10 minutes. The phlebotomist was friendly and efficient. Check in was easy and I was called back right away. They do not have a receptionist, so you need to check in via your phone if you have an appointment (using a link that was texted to me) or a Kiosk if you're a walk-in. Simple, quick, and easy. Best experience I've had in awhile with getting blood drawn.
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April 2023 by Judy Gephart
I made sure prior to appointment that my labs were faxed. I checked in as “Judy” and was told they were not faxed when I arrived. Phlebotomist said I’d have to then walk around to front desk to have my paperwork printed off. (Wasn’t that her job to do?). Anyway, I did and was then locked out of lab area. Waited patiently for several minutes before being called back again. When I handed her my labs, she said “oh, you checked in as Judy, not Judith”. Umm, ok I guess that was hard to figure out that Judy is short for Judith. She then drew my blood & it was relatively painless, which is why I gave two stars instead of 1. Then reprimanded me again about checking in with my “full name” next time. Seriously……?
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February 2023 by Sandy Barnes
Went as a walk in on Saturday, Jan 28 for TB test, checked in on kiosk.....since did not have an appointment, kiosk advised I would need to wait (which I completely understand). There was one person in the waiting area who the phlebotomist called back. He was in there 10 minutes. The phlebotomist then called me (no one else in waiting area) and I advised her I was there for a TB test. Was advised I could not wait as she didn't have any open appointments. When I pointed out the kiosk and TV says I can wait for an opening, she again said she could not draw the test today because there were no openings and I would need to go online and make an appointment as she then closed the door. I have been working in the medical field for 40+ years AND know it would have taken less than 10 minutes to draw the lab. This phlebotomist obviously did NOT want to go an extra mile to do her job or satisfy the patient. Will not ever go back to this facility and will also advise others to go elsewhere. Will also be reporting this via phone to a Supervisor on Monday. Good luck
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August 2022 by Beth Palmer
My husband took a COVID test and was under the impression he’d get the results within 1-2 days. Here he is 3 days later with no test results & no way to contact anyone at Quest Diagnostics. He ended up going somewhere else for another test so he can return to work. Not sure how this company can bill an insurance company for services if the patient didn’t receive any results. Will never use this company again.
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August 2022 by Jonathan Kostantinovich
Empty lobby half hour before close and wont take anymore walk-ins...
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April 2022 by Shawn M
Always have had terrible experiences here even 10 years ago. Read the reviews and wow they have gotten worse. I needed to get a test done and had some questions so I called and you can't even get a hold of anyone. I wish there were other places around like this. I refuse to go here. Listen to the reviews. They are a sinking ship.
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March 2022 by erin klauser
I was nervous with all of the bad reviews but I waited ten minutes and the phlebotomist was great!
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December 2021 by Kristen Tannehill
Don't go here!!!! It doesn't say anything about needing an appointment and I was turned away with over an hour left in their day. They were extremely rude.