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February 2024 by Michael Chapman
I went to the Minute Clinic there. The staff there were pleasant and addressed my concerns.
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December 2023 by Sara Levy
Rude. Meds never ready. Take 10-15min to get pharmacy on the phone. I hate this pharmacy. Moved all my meds to MetroHealth and never looked back.
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November 2023 by Karen Cohen
Excellent staff lovely staff person helped me make photos while she waited on customers. So pleasant I wish there were more dedicated employees like her. She was there Sat Oct 21
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November 2023 by Ben Beaudet
Ran out of my prescription and needed to pick one up in the evening. Got a text at 8pm that it was ready, showed up at 8:45 and the whole store was closed. Store was supposed to be open until 10, the pharmacy until 9. Employees still inside not doing anything
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November 2023 by Tanya M.
I used the minute clinic and everyone was super friendly and helpful! I read some of the reviews and was nervous but the experience couldn't have been more pleasant, at least in this area of the store.
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October 2023 by Sohrab Afshari
Completely irresponsible. I had a vaccine appointment with the confirmation. They couldn’t find it in their system and just wasted my time for 30 minutes sending me here and there and then without appologizing they said we can’t help you. The manager was super rude and did not help at all. I would never trust them with my medication as well.
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October 2023 by Sohrab M.
Completely irresponsible. I had a vaccine appointment with the confirmation. They couldn't find it in their system and just wasted my time for 30 minutes sending me here and there and then without appologizing they said we can't help you. The manager was super rude and did not help at all. I would never trust them with my medication as well.
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October 2023 by Olga N
Pharmacy at this location is a great disappointment and disgrace to CVS. Most of the time the pharmacist is nowhere to be found, anywhere but the pharmacy. The people who work at the pharmacy are intentionally rude. Observing them communicating with customers including myself is surreal. The pharmacy line is consistently an outrage and drive thru is closed during work hours. The front of the store never had anyone working and is just unattended. Who works at this store is a mystery. It’s also a mystery why the manager of this store can’t manage the employees. Chaos and disgust is how I’d describe my experience.
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August 2023 by Alexandra L.
I had a minute clinic appointment scheduled from 11:10 AM for a strep test. Im extremely Sick and uncomfortable and I even showed up early to sign in. The doctor in the room never came out of the door and the person who came 15 minutes AFTER me just walked in, skipped the line and left me waiting. I've been waiting for 40 minutes after my appointment with still not even seeing anyone.
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July 2023 by Diamond Dental of Beachwood
I'm absolutely thrilled with my experience at this store! From the moment I stepped in, I felt welcomed by the friendly and attentive staff. The store's atmosphere is modern and inviting, creating a pleasant shopping environment.The customer service here is outstanding. The staff members are not only knowledgeable about their products but also genuinely passionate about helping customers find what they need. They took the time to understand my requirements and provided excellent recommendations.The product selection is fantastic, offering a diverse range of high-quality items. Whether I was looking for everyday essentials or unique gifts, this store had it all. The variety and quality of their products exceeded my expectations.Another aspect that impressed me was the store's commitment to sustainability. They offer eco-friendly options and actively promote environmentally conscious practices. It's reassuring to support a business that cares about the planet.The checkout process was smooth, and the staff made sure I was satisfied with my purchase before leaving. The attention to detail and personalized service made me feel valued as a customer.Overall, my visit to this store was a delightful experience, and I can't wait to return for my next shopping trip. I highly recommend this store to anyone seeking exceptional products and top-notch customer service.Kudos to the team at this store for creating such a wonderful shopping destination!
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May 2023 by Michele Porter
The pharmacist is always kind and informative. I can always find what I need, the store is clean and well organized.
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February 2023 by danielle
So I tried to buy cold medicine, and they require an ID for the self check out and I didn’t have it on me. I just had a picture of it. I’m 27 years old and the worker was was very rude about it saying no you can’t get it without an ID. she would not let me buy cold medicine for my mom. it’s not like I’m buying wine And clearly I’m over the age she was just being rude about it so I didn’t buy anything and I left… Won’t be returning and they won’t be getting my business. Watch out everyone 2023 and you cant buy medicine at your local cvs store.
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February 2023 by Rob Murdock
I received wonderful customer service at store 4345 on 25 December 2022, but the employees working the counter needed to wear coats. There was no heat in this store on Christmas Day, yet people were still working.I went to this same store on the night of 20 January 2023; the two automated doors were non-functional and wide open. This is no good for the employees and customers. There is also a security component to this problem. Employees deserve better, and on a Friday night, no less.
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November 2022 by Kayla Fleeter
This CVS location has great staff who are always friendly and willing to help. I have been going here for years and the current pharmacists are great. Also, Charne in the pharmacy is fabulous.. I was having a lot of trouble picking up my prescription and she immediately got in contact with my insurance company, solved the problem and called me to come pick up my script.Overall, have had a great experience here so far!
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November 2022 by Shakita Haywood
Pharmacy employees are free to be speak rude to customers. They should view themselves as an extension of health care and raise the standard of care. How can you dispense something to heal people and bring them harm.
