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June 2022 by Alicia Caldwell
They let me take money off my work card for 4 weeks and put in my checking. This week I go in and all the sudden they can't do it!! I had to go to the ATM get money out then they would deposit it. I couldn't even get it all out and could only get 20's and they charged me $3.50 to use ATM. Very frustrating!
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August 2021 by Miranda Mosman
They replaced the regular tellers and the new ones are mostly rude and you have to remind them to give you the deposit slips for business deposits. Very unhappy with the service and overall atmosphere since they changed hands.
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June 2020 by glooie brothers
Very friendly and helpful
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June 2020 by Susanne Evans
I love doing all my banking at the Upper Sandusky branch of First Federal Bank The staff is Profesional and Friendly I moved all my accounts to this bank
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September 2019 by Holly Johnson
Great customer service!
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August 2019 by - Keaton Messmer -
Every time I go in, they recognize whoI am and I don’t even have to tell them what I want or need. I get, fast and polite, service every time. I recommend First Federal.
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April 2019 by - KeatonWolfe -
Every time I go in, they recognize who
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February 2019 by Lynn Burks
We have always had our questions answered right away. If we have a problem with any of our accounts, there is always someone there to resolve it. Thank you
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September 2018 by Robert Davis
I found tellers very friendly and very informative. Customer service you just can't beat anywhere else!
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September 2018 by Taylor Frey
Worst bank in Upper Sandusky. The ladies that are tellers there are all snobby and act like they are high and mighty. I've been coming here for years ever since they were Commercial Bank and cashing in my coins, as they are the only bank with a machine in my town. All of a sudden they require you to have an account and they claim “it has always been policyâ€, as they laugh at me. Do not bring your business here, Chase and Huntington are the way to go!
