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December 2024 by Tom Culp
Customer service is ok, but rural Internet is low tech, only 10 megs/sec for $81, which is awful. Finally got fiber through someone else
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September 2024 by Alex Hicks
i’ve had a lot of bad experiences with internet service providers but not as bad as this one! recently moved into the county with a friend and we are paying 90/a month for terrible coverage. an embarrassment for a local company
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August 2024 by Mkay Lyden
Customer service is great, tech support is also great
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March 2023 by Joe
Your internet is worthless and the ceo of the company deserves to be homeless
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January 2023 by Wyatt Reich
Very unstable service.
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January 2022 by Dennis. . BA Potter
Poor excuse for a monopoly on internet and phone. In rural area with no competition for them. Sorry service and poor customer service response.
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December 2021 by Garrett Phillips
Excellent service and customer service. Limited open hours if something isn’t working.
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November 2021 by Dennis Potter
Poor excuse for a monopoly on internet and phone. In rural area with no competition for them. Sorry service and poor customer service response.
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September 2021 by Ben Rappold
This company has terrible customer service. I have called them multiple times for the same issues and all they do is have me unplug and replug in the router then say they're going to "elevate my ticket". Then I go weeks not hearing back from anyone and when they do call to schedule an appointment they call me once and if I miss that call the ticket is closed. I have tried my best to be patient with them but this has been going on for months now. we pay for 10mgps but we're lucky to get 5 and I am so sick of them shrugging off all of my issues as "sorry we tried" when all they really did was have me turn my router on and off again like I haven't already done that several times.
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April 2021 by Angella Moore
Melanie made it so easy for me to get started!
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December 2020 by Doug R
Nice people
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October 2020 by Holly Hall
Slow, over priced service, and questionable billing practices. I canceled service with no guidance on how to return equipment with their very limited lobby hours and lobby closure during pandemic. They withdrew 118 dollars out of my account for a 20 dollar used router. I was a loyal customer for a long time and that's how they treated me! There are better options to chose from now.
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October 2020 by Gerald Hooper
Great customer service!
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January 2020 by Suzy Greene
Very nice employees. The only place we can get unlimited data out in the county that has a reasonable price.
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December 2019 by Katja Walker
Always friendly and helpful service. Price is comparable to some of the options that those of us have when we don't live in towns or cities.
