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February 2024 by Michele Hagerman
Wonderful Lady.. Answered all my questions, Very thorough.. Patty. I will be back next yr.. thank you..
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February 2024 by Stephen Ullery
Very fast and very knowledgeable. Patti was very nice.
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February 2024 by Alicia Brewington
I had a nice time, I was a walk-in, got right in, taxes prepared, not happy with the refund but not Jackson Hewitt's fault. Over all, not bad time.
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February 2024 by Maria Bostick
Scheduled appointment on line for Jan 31 2024 at 530. We arrived 15 minutes early. Sign said open. Tried to call but can't leave a message. Was in Walmart till after 630 also txt back on our phone with no response.
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April 2023 by Shelley Cain
VERY UPSEY ABOT THE CHSRGE TO DO THE RETURN $440.00 FOR 5 SHEETS OF PAPER AND 15 MINUTES!! WHAT A CROCK!! YOU SHOULD BE ASHAMED OF YOURSELVES!! I WILL TELL EVERYONE NOT TO USE YOUR SERVICES!!!!
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March 2023 by Savannah Hardy
All was well till The day I had a 2pm appointment on Wednesday the 15th, 2023. At the Urbana, Ohio office. The girl doing my taxes called, asked some questions about my taxes, made verification for my appointment time. Said may need to change it depending on a meeting time with her boss. Never called back to change time. I was at home sitting by phone. Phone records show no one called me back. And I showed up to my appointment which is in another town. Sat there for an hour. I called multiple times, and left a voicemail. Called the next day. Still no answer. So I finally got through to someone in Covington office. He made my new appointment for the next day. Friday 17. I confronted the girl, said she left and there was supposed to been someone there to do my appointment. No one was there. Even the Walmart door greeter saw the girl leave the store right before I showed up for my appointment. She told me she called me back,and that I never answered, which is a lie. My significant other even was with me to make sure someone answered my cell in case she did call back.That's the big issue. I was mad because I wasted time and gas for something that was a easy fix. And then lied to. And she didn't seemed bothered about it.My other issue was Friday the 17th when she was actually at work, and was doing my taxes I noticed her hygiene is disgusting. Finger nails all corroded and black gunk dirt marks for running down her arm looked very disgusting definitely did not want her touching my cards and IDs. Definitely not someone I'd even wanna sit across from. She looked disgusting and filthy. And not professional looking at all. If I seen her like that before I'd would of had someone else do my taxes. Between the cold season and COVID that wouldn't be someone being a face to my business. Her name is Brittany Evilsizor.
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February 2023 by Karen Alspaugh
Brittney Evilsizor was awesome! Would recommend to do taxes! ?
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February 2023 by Mychael Provenzano
Brittney Evilsizor was awesome and made taxes fun :)
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February 2023 by Kim Fair
Brittany evilsizor done a awesome job
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February 2023 by Bartley Cunningham
Good service and good prices!
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January 2023 by Ryan Walker
Awesome experience with Brittney. Will definitely recommend Jackson Hewitt to friends and family and I will definitely be back.
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April 2022 by Crystal Axline
Jeff who filed our taxes was super professional and very friendly. I am rating 3 stars because Jackson Hewitt charges more then any tax preparers in the entire state! A price tag of almost $500 to file taxes is insane!
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March 2022 by Ashe Azrael
The guy who prepped my taxes was very knowledgeable and was able to answer all of the questions and was able to finish my filing quickly and efficiently Thanks again
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March 2022 by Andrew McConnell
The guy who prepped my taxes was very knowledgeable and was able to answer all of the questions and was able to finish my filing quickly and efficiently Thanks again
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February 2020 by Kelly Lee
Barry was awesome and helped me understand my taxes and the process of filing them!! Thanks Barry!!