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April 2024 by Casey L Dixon
I waited 20 mins on 2 sandwiches and 2 fries. The cashier was tryna to charge dining in tax. She realized that she was pressing dining-in but it should of been to-go. I was in Urbana working but next time I will not stop at Wendy's when I'm there working.
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April 2024 by Mara Wood
The worst possible service ever. The wait is always way too long for luke warm food. When you go inside people are just goofing around.
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April 2024 by Kasey Moody
Waited in line 25 minutes for 3 things and charged us 7 for our drinks and they had no ice and poured from another cup into our drink , worst Wendy’s ever !
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April 2024 by lisa whitman
Worse meal from Wendy’s ever. Sandwich is falling apart. Queso fries are hard and cold. And the 2 teaspoons of “queso” looks like vomit.
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April 2024 by Joy Putman
We got the new orange frosty. They are really good.
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April 2024 by Casey L. Dixon-Davis
I waited almost 20 mins for Dave's Double with cheese, med fry and LG coke and there was only 2 elderly couples in front of me and they got 2 sandwiches and 2 frosty s. Both couples ordered the same thing but yet it took so long . And the cashier kept trying to charge me dine in tax and my order was to go. I had to keep telling her that it was wrong and she finally listened to me and put it to take out and it took off the tax . And I asked for extra mayo and she tried to give me mayo packets and told me to do it myself. And I told her that I would appreciate it if they would put it on for me and she was not very nice about it and she kind of stomped off to the back and told them to put extra mayonnaise on my sandwich. It was terrible service. I live in Springfield but I was in Urbana working and this was a terrible experience I had at ur restaurant.
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April 2024 by Jake Theodor
Slowest drive through out there. I’ve been in and out of sit down restaurants quicker than this. Who is training these people?
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March 2024 by Karen
I ordered the junior bacon cheeseburger biggie bag. The chicken nuggets were OK and didn't look that good. When I unwrapped my burger I was literally shocked. Burgers were black, tiny, and thin. Looked like frozen burgers from the store. This is not what remember Wendy burgers looking like. Fries were good.
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March 2024 by Robert Culp II
It's Wendy's so food is good service is on depending on who waits in
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March 2024 by Cheyenne McCall
After Wendy's announced their marketing plan for the future, I won't be going back to Wendy's. I wish all their employees luck because they're higher ups have ruined the company.
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February 2024 by Maria Elizabeth Ortiz Ortiz
The food is
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February 2024 by Corbett Endicott
This location's food sucked. Staff are all rude and have no customer service etiquette.
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February 2024 by Sue Combs
Driving thru- got our order wrong and then a few miles down the road I find a hair in my burger / never again ?
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February 2024 by Scott Northup
Ordered no tomatoes, food had tomatoes.
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January 2024 by J W-D
Solid fast food chain.