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January 2024 by R R
This is the absolute worst Post Office I’ve ever been in, the female manager is a miserable person who obviously dislikes her life, if you like being treated like a piece of garbage and an animal, then visit Valley City, OhioUS Post Office, I’ll go elsewhere
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March 2023 by Ro Rich
Please update your hours online. Have gone up to this location multiple times and noticed the hours on the door change sporadically. Specifically, today I went up to this location at 1:38 all to find out that they in fact do not close at 2pm today…the door says 1:30. Online says 2.I had to inform multiple customers as they were walking up to the store with giant packages that the store was closed. Very frustrating.
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November 2022 by Andrea Orosz
Please update your hours online. Have gone up to this location multiple times and noticed the hours on the door change sporadically. Specifically, today I went up to this location at 1:38 all to find out that they in fact do not close at 2pm today…the door says 1:30. Online says 2.I had to inform multiple customers as they were walking up to the store with giant packages that the store was closed. Very frustrating.
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February 2022 by Thalia Ventouris
Everyone is always so helpful. I do not live in Valley City. This is my go to post office!
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October 2021 by Sandra Croft
So pleasant and helpful - Dave is the best Manager and our Carrier Justin is awesome -- this office may be small, but it sure does an amazing job! I feel confident that anytime we need their help, they are there for us! And, our mail seems to arrive and get delivered in a timely manner...always! Thank you!!!
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March 2021 by amber vorell
Very friendly and helpful staff. Any issue I've ever had has been handled promptly and professionally. By far the best post office in Medina.
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December 2020 by Shannon Waters
Had an issue with a delivery and the very kind and polite clerk on the phone helped resolve everything. She went above and beyond. Thank you!
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March 2019 by Imaginos Productions
Needed a package that had been delivered, but no one home to sign. I saw the notice, called the post office a half hour later. The nice man there called the driver. The driver asked if I was home as he would be right past us 45 minutes later and would be happy to drop it off at that time.
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February 2019 by Brian Palmer
The Postmaster is very knowledgeable and helpful. Our mail carriers are great also.
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February 2019 by Kristin Zatik
The most rude and unhelpful individuals work at this location. Save yourself some time and negativity by driving to the Brunswick location just down the road.
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June 2018 by Brian Kelly
They like to dictate what mail you deserve to receive at your home , don't know why they feel compelled to say that mail addressed to your address should not be delivered. Maybe they should ask the residents if they think mail is misdirected.
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June 2017 by dave menear
I don't understand the negative reviews. My driver is great, pulls up to the house if mail doesn't fit in the box. Chris and Dave are great at the post office, always professional and give my kids suckers. Never a long line like there was in Brunswick.
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June 2017 by chris rankin
I have ruts in my back yard from the mail lady constantly driving through it when she delivers packages. She won't walk down the driveway or back in or out so she drives through the yard to turn around. This has happened several times and I cannot get i contact with anyone that will make her stop. I am about to get surveillance cameras just for her.
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June 2016 by Jessika kronenberger
They're so bad I want to rate 1 star. Very unprofessional. Rude customer service. Always late. My mail lady was delivering mail at 8 at night once? How does that even happen when they close at 5. They're always a few days late with mail and packages. 99% of my packages that the post office don't even get deliverers. I have to go pick them up which is a pain after there already several days late. Worst service ever
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June 2016 by Glenda Zaffle
I arrived at Valley City PO at 10 minutes before closing but was refused service. The federal employee said he had no time and could only take care of the two ladies in line, another customer was told I dont have any time. I was very disappointed with the way I was treated, I went to Discount Drug and the young girls were much more professional and helpful.
