Rotech is a healthcare provider that works closely with medical professionals to help patients manage their health at home. They offer a wide range of home medical equipment and services in Valley View and nearby areas, including oxygen concentrators, oxygen tanks, home oxygen therapy, ventilators, and CPAP machines for sleep apnea. The company also provides wound care supplies, negative pressure wound therapy, and diabetic supplies like Continuous Glucose Monitors. Customers appreciate the helpful and professional staff, especially respiratory therapist Shayla, who is known for her thoroughness, kindness, and ability to explain equipment clearly. Many reviews highlight her empathy, technical knowledge, and dedication to meeting patient needs. Additionally, Ava is recognized for her exceptional service, going above and beyond to ensure patients receive necessary equipment, even in urgent situations such as airport deliveries. Overall, Rotech is valued for its caring staff, comprehensive services, and commitment to helping patients live more comfortable and productive lives at home.
Very difficult to talk to someone. Hold times are infuriating. I’m trying to get some help on equipment return and cannot get a person on line
I have to be fair, i did get a call back after leaving a message and they did schedule a pick up of equipment-i am adjusting rating appropriately
May 2026
Brittany did a great job helping me get set up with my CPap machine. Very professional and thorough in making sure I was comfortable with everything. Great company to work with
May 2026
Brittany, the respiratory therapist at Rotech, has been wonderful. I needed a new cpap machine as mine was not properly working. She helped me through the process of acquiring a new machine. Kept in touch with me throughout. Was very thorough and answered all my questions while setting up and familiarizing me with the new... read full comment
