-
September 2023 by Larrry Wells
Shawna took great care of me when my wife experienced a sudden illness. I was upset and confused. Shawna was patient, kind, professional, and knowledgeable.
-
September 2023 by Stephen Hurst
Lashelle was an awsome help today she helped me figure out my Bill pay thanks for your help Lashelle
-
June 2023 by Danny Marcano (ShockyZulu)
Extremely Limited banking services. No Zelle participation, in the least you can register your abbey debit card directly through Zelle, but then Zelle imposes a $500 weekly max. Much higher limits if the bank or union can link through Zelle using account numbers. The only way you can transfer money is to yourself, between abbey accounts, or to another members account. They do participate in BillPay, and there is an option to use BillPay to send money to another person, but it doesn't ask for that persons account info, so I'm guessing abbey sends that person a check, maybe? Abbey claims there's a free mobile deposit, we've looked Everywhere in the app, no sign of this, false advertising, will update if and when we find out otherwise. On random occasions your debit card will get denied while you're out shopping, for no legitimate reason, no mater how much is in your account, that creates some interesting twists to your day. Just happened again in May, 2023, at All retailers. So if you enjoy gambling, get an account here and use your linked card to pay for, or try to pay for, things like groceries. Nothing more fun than being in line at Meijer, cart full of groceries. and not being able to authorize a transaction. No lack of funds, no security lock on the account, just flat out Denied, at all terminals, at all retailers :) This place does have potential. If you're cool with 1980's-1990's style banking, abbey is up to the task. This being 2023, I can't even say this is basic banking, and if they're this far behind anything remotely close to modern banking and the experience other credit unions provide, I have a hard time trusting a place like this. If you don't have the need or desire to have modern banking, easy transfers to other sources that aren't also members, third party systems like Zelle, taking a simple pic of a check and having it deposited, customer service beyond normal banking hours, then abbey would work just fine. The staff has Always been super friendly, willing to figure things out and eventually do. You do have the benefit of Always dealing with someone locally. No matter what your issue, it's always going to be handled between people at just a few locations. After realizing I had only listed what I consider cons, I've tried to be honest and list the pros I could think of, with the hope of letting you know what to expect when having accounts here. In a nutshell I would suggest, for most people, don't let this be your only source, especially if you're traveling, be sure to have other payment options readily available.
-
February 2023 by Tara McCafferty
Abbey Credit Union is an amazing community resource. They offer excellent banking services but more importantly they support the local communities they serve in many ways. When they see a need, they step up to help.Check them out - you won’t regret it!
-
August 2022 by Stephanie Calvert
Do not follow proper protocols for financial institutions. Was told on the phone they have an in house and make their own rules. Lie to cover up employee mistake and cost member money.
-
August 2022 by Nathan Clarkson
Always been a great place to do banking and the staff has outstanding customer service I’ve been with AbbeyCU since I was a kid
-
July 2022 by Krystyna Messer
ATM is always broken they have meetings in the morning during business hours. Showed up before work really need to cash my check and they were having a meeting. Do that before business hours or after hours I will be switching banks. They have nice people in there beside the teller Ashley. She always has a attitude. My family left this back now I am.
-
June 2022 by Barb Wills
I know Blanca Criner at Abbey Credit Union! She is knowledgeable, honest and caring and a great person to work with. It's great to know there are people like this who are representing financial businesses
-
June 2022 by Brittany Reed
Abbey Credit Union has provide great service and has been amazing helping us every step of the process
-
June 2022 by Taylor Johnson
Everyone I’ve met at Abbey has been amazing and supportive. They are very involved with the community and have an obvious passion for helping people and businesses grow!
-
May 2022 by Tim Wolfram
Always friendly and helpful service! Unfortunately run by idiots that during the beginning of covid-19 decided to limit withdrawals to $500. So if you needed more than that in cash to make a purchase then you had to go to another bank or come back tomorrow to increase everyones exposure. Just asinine.
-
April 2022 by Kevin Humphrey
it was very nice working with them. everything I needed was handled professionally and politely by Amanda. thank you again.
-
April 2022 by David Roy
Dallas burress was nice and easy to work with on referencing my auto loan. And was fast at answering all my questions
-
March 2022 by Bobby Burress
Everyone is incredible both Troy and Vandalia. They are welcoming and understanding of everything.
-
October 2021 by Nsidibe Dickson
I promised that I'm going to testify if my trading was successful' MR ARNOLD CLARK .It takes so much time and effort to know the right Trade expert to win trade, After all my research I came in contact with he and I've learned a lot with he in this few years. I'm so impressed with the profit he helped me made, What I love about him is consistency, MR ARNOLD CLARK is awesome. I just made my withdrawal of 15,000 $ USD.
