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October 2023 by Karyn Smith
I recently had the pleasure of buying a used truck from Beau Townsend Nissan. I was very impressed with the entire experience, from start to finish.My salesman, Chad Mason, was great. He was very knowledgeable and friendly, and he took the time to answer all of my questions. He also went out of his way to accommodate me, and he made sure that I was happy with my purchase.The buying process was very easy and straightforward. I was able to get a great deal on my truck, and I was very happy with the trade-in value that I received for my old vehicle. The dealership was transparent and upfront about the pricing and terms of the sale.I would highly recommend this dealership to anyone looking to buy a new or used vehicle.
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October 2023 by Brandon Hassell
The company I work for purchases all of our new fleet trucks here. They stand behind their service and know their product. I also purchased my personal 2023 Maverick here and couldn't have had a better experience. Thanks, Beau Townsend!
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October 2023 by Cory Stinson
I don’t typically leave reviews, but I feel compelled to be transparent with potential buyers.I purchased my “certified” pre-owned F-150 from Beau Townsend back in February. The buying experience was great and my sales person (Darrell) was awesome! This is my 3rd F-150. The certified warranty was good for 6000 miles and I have to say, they gauged it perfectly. As soon as the 6000 miles was up, problems began arising. I was assured the truck was in amazing condition, but in the past month after relocating back to Texas, I’ve put a little over $9000 in repairs to my truck. The upper and lower ball joints snapped on the right drive tire while I was driving. Had to have it towed. Repairs to have the ball joints replaced on both sides, brake lines, etc replaced cost $3000. The ford dealership then found that the ABS module went out which caused loss in power steering. They also found the oil pan was cracked and needed replaced. While performing repairs they found the ECU module was rusted out and a bolt was missing, and also said the transmission cooling line was rusted out. I understand the risks of purchasing a pre-owned vehicle, however, when Ford claims the vehicle is “certified” I expect the condition to be significantly better. I feel as if they slapped a “certified” label on this truck without performing the proper due diligence and inspections to ensure the certified status.As great as my buying experience was and as great as Darrell was, I will never purchase another vehicle from Beau Townsend.
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October 2023 by Lisa L.
Don't buy a used car here! New car experience was perfect (I've bought two there). But then purchased a used car and within a month, the PTU and Transmission failed. Beau Townsend Ford's cost of repair is a whopping $8,800. Also there was a NHTSA recall that had not been repaired when I purchased in July (the recall was issued in March 2023). No one, from sales rep to service manager to owner would answer my calls until I got the Ford/Lincoln complaint line involved (They fixed it the next day). But it had been another few weeks that the recall was fixed. Here it is October 2023 (3 months after purchase) and I'm finally getting the repair done (from someone else). It's like BT Ford was holding my car hostage. I certainly wish they would have kept it so that I can be done with it! I had called a towing service to take the vehicle elsewhere and they were told that there was no car there in my name. WTH? I will NEVER buy a car from these fraudsters again.
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September 2023 by Sarah Williams
Tyler Scott was on point helping us purchase our new Ford Bronco. He went over and beyond to make sure everything was perfect and made the transaction seamless. We highly recommend this dealership. Be sure to ask for Tyler if you want the best service!
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September 2023 by Kimberly Peters
This is the best dealership I’ve ever gotten a car from. Service, friendliness and professionalism is here as well as the ability of the sales people to take their time. Darrell G. helped me buy my first new car two months ago and I loved the service so much that my husband came and got his own new car with the help of Darrell! I highly recommend & won’t go anywhere else for my car needs!
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August 2023 by Jason Dykstra
I had a great experience purchasing a used truck here from out of state. Tyler was wonderful to work with - very responsive and professional. The truck, as described, did not disappoint and I got a good deal. Kevin in Finance made the paperwork transaction easy and understandable. I've never purchased a vehicle from an out of state dealer where I had to fly to go get the truck, but I would go back here in a second to buy another truck! Thank you gentlemen! I absolutely love the truck.
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August 2023 by Shaun F.
Best Ford dealer in town and around. A+++. Best sales, service, and selection. Keep up the good work!
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August 2023 by karli Nardecchia
My experience at Beau Townsend was amazing. They helped me find the perfect car and had great customer service the whole time. If you need a new car, I highly recommend Beau Townsend. I went to Justin Jacobs and he helped tremendously & was great. I highly recommend him. This is my second time buying a car from them and I will always continue to go back. Thank you!
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July 2023 by Jen B
Colt at Beau Townsend Ford in Ohio was great to work with. He went over and above to make sure my husband had his new Dually here in California. Kali in the title department was a huge help coordinating all our DMV paperwork to comply with the state to state sale. I couldn’t recommend this staff any higher. Thank you Colt for everything!
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July 2023 by Kevin Hinze
I just bought my new Maverick about a week ago. Best car buying experience I've ever had, Josh was very helpful and always answered all my questions during the 10 months of waiting. When I went to take delivery he had everything ready, I had an x plan discount that they honnered. When I was all done Josh helped me get the Fordpass all set up and show me some key things about the Maverick. Im very happy with my Maverick.
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June 2023 by Amy Lindsay Reid
I received a beautiful car that is more than I anticipated. Our salesperson was very helpful and friendly, Shawn Frost. All of the staff was very accommodating and helpful. I would recommend this experience to my friends and family and use Beau Townsend Ford Lincoln again.
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June 2023 by Denise Boyer
Overall experience was fantastic! I was greeted by my salesman and he worked with me to the end! The Financial Manager was just as good! Great experience in purchasing my first convertible!
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May 2023 by Sydney Alexander
My husband and I were in the market for two “new” to us vehicles and our salesman, Tyler Scott, found exactly what we were looking for. I was set on a van with specific features and Tyler found the perfect fit for us. He also found my husband a fuel efficient car with low mileage.If you’re looking for a car, go see Tyler! He is professional and really listens to your wants/needs in a new vehicle.
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April 2023 by Anne Miller-Davidson
Excellent service… great experience
