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April 2025 by Joshua Jones
Worst customer service ever!!! Price ended up being hundreds more than quoted on arrival. Called and notified my previous tax provider to inform them my returns were ready. ?????. If not for a call from old provider I would have never know. Employees stated i gave that contact info(100% not true). Very unprofessional, 0 customer service. I'll never return or recommend to anyone to use this location.
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April 2024 by Jason Strickland
My taxes are always complicated and involves many states. To make things worse, this year someone stole my identity and filed my taxes. My tax preparer (Courtney Inman) went above and beyond to help me every step of the way.
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April 2024 by Aj T (TacticalTarz)
Marianne was super helpful
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April 2024 by Andrew James
UNPROFESSIONAL CROOKS. Samuel doesn’t speak english well at all. He is African and will mess up your taxes and you will OWE! Courtney is rude and very unprofessional. DO NOT GO HERE. Rates change rapidly.
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February 2024 by Whitney Daniels
Charge nearly $600 to file my taxes and they're messed up. Now I'm paying more money to another company to fix them. HR Block is a literal scam.
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February 2024 by Jeff Yiammas
My tax professional was on top of her knowledge of doing my taxes this year. I look forward to come back to H and R Block for tax year 2024 ? ? ?
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March 2023 by Katharene Varga
Marianne took care of all my concerns regarding to my tax return filing. Being able to sign online and upload my documents online also may my experience even better.
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February 2023 by mandy simpson
I've been Going to Vandalia H&R block for as long as I can remember. Jeff is AMAZING, does such a good job at his profession, knowledgable & just makes the whole appointment go by fast/not boring - deffinitely goes above & beyond if needed.
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August 2022 by Ronda Maloney
Very helpful
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April 2022 by Taylor Krumm
Problem with the particular service at the branch I visited. Been using H&R block for years, usually do my taxes myself, and this is the first time I tried using this office. I was scheduled an appointment time at 9am and when I arrived the doors were locked. No one arrived until 9:15am and my appointment didn't start until 9:35am.
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February 2022 by Aftan Dotson
First of all I had 0 confidence in my preparer. Second I was quoted a general price, I get it you don't know what I'll need without looking at my stuff. I figured I'd pay the highest end of the quote & I ended up paying $30 more & would have been $55 more had I never been there before. Well thanks for that, because I will NEVER be back.
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April 2021 by Jack Duffy
I would like to see a lower preparation price for the simple returns.
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April 2021 by Billy Perry
Jeffery Jones was very knowledgeable and professional. He made the process simple, easy and fast. We set up an appt. next year with him.
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April 2021 by Farrah Cole
Our tax professional was extremely knowledgeable and personable. It was a great experience and she made something that it is typically stressful and anxiety inducing, effortless.
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March 2021 by Pritpal Bains
I hadn’t filed my taxes for 2 yrs due to moving and my documents being all over the place but ever since MANVIR took over, I didn’t have to worry about anything.... She took over and filed my taxes and within I got my tax return... highly recommended!!!! MANVIR KAUR!!
