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February 2024 by Terry Repp
Almost everytime I've got a chicken sandwich here its been SO OLD I COULDNT EVEN BITE INTO IT. I've called before but ya know. This time did it. Your store is dirty and the food when hot is average at BEST! NEVER going to support this VANDALIA location ever again. If you read this and are debating about trying this place just move on! You will thank me later!
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February 2024 by Tony Allen
Place so busy you'll actually get your food fresh. You want great fast but not so fast food then this is the place for you. Love the chicken but you can't beat fresh hot Long John's fish, chicken and shrimp! Definitely a winner!!
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January 2024 by Sheryl Klepinger
We ordered after church at drive thru and chicken not ready. Had to wait 10 minutes. The 2 piece all white meal did not have rolls, mashed potatoes, and green beans. Not a good place. Would not answer their phone when asking about it. Tried 2 times. The girl at the front window was very rude. We had to order 3 times for her to get it and then no proper service. This is second time we have not gotten our order right from them . Not a good place to get food. I usually do not complain but this place has issues. We will never go again.
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January 2024 by Sherri Matthews
Ordered a eight piece chicken strip crunchy on the outside raw in the middle. A waste of 20.00
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December 2023 by Tucker C.
Went to Vandalia KFC from West Milton was having a small family gathering for Christmas. $70! 5 sandwiches without sides and 12 tenders with sides of fries. Got back to the house and everybody's eating at the same time at the table. Nobody wanted to say anything until I mentioned that it tasted off, weird. And everyone thought the same thing it was terrible and foul tasting. I really hope me and my family don't get sick after eating this food. took it back to the KFC and they wouldn't give my money back, they said "we would have to go through corporate." so the only option that I had was either excepting food from here or walking away with nothing. So they just gave me a bunch of other food but, I doubt is gonna be any good either. I'll never go back to that KFC ever again. It is a bad idea to put a Long John Silvers and KFC chicken next to each other in the same building because the food can get cross contaminated, and the chicken sort of tasted like bad fish. Maybe the chicken was fried in old fishy grease.
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December 2023 by Sydney Battle
The staff acted like they didn’t want to be there and the customer service was rather lack luster. This attitude was equally reflected in the quality of the food.
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December 2023 by Victor Cokes
Horrible will not return to this location. People making food not wearing gloves wiping nose and face then going back to making food(which i hadn't noticed prior to placing my order) . I waited at least 20min to even be acknowledged and standing at the front counter at register in view of all the employees. Management is no where around. I finally get my order taken. So after another 15-20 mins of waiting a employees informs me it's going to be another 10-15 because no one put any in the fryer. At this point I'm done waiting. I'm mad but I'm calm I just want a refund for my order two snack wraps(5 dollars). Then I'm told we don't do refunds. Ok what? Hey let speak with Management please. She comes up. I tell her the problem. She says the same thing we don't d refunds but offers other foods. At this point I bring up to her the "manager" that you have no employees wearing gloves but yet are making food. No thanks I would just like my money I paid for food I am not getting. Now I need to talk to someone who has common sense in which I am given no help. So I leave without food I came for and my refund. So yeah horrible customer service. Looking forward to coming to resolution which could've been solved easier. Will not be returning and will recommend friends and family to eat elsewhere. Can't really comment on the food since I left. (In which this time my order still wasn't ready). Save yourself a hassle go anywhere else.
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November 2023 by Tanya Pahl
I've always had great service at this location but the last 2 visits have been sub par. There used to be a really bubbly girl at the window.. where did she go? Last 2 visits I've gotten an attitude with the window employee. Seems she don't want to be there. Messed up my order again this time too. And the price was higher this visit too for the same thing I always get. ??♀️. It's too the point now that I'm getting used to packing my lunch. If this KFC isn't careful.... they gonna end up like burger King next door to them. I won't be going back.....so disappointing.
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October 2023 by Priest Walker
Horrible service!!!I ordered fish and chicken. Half of my order was incorrect. The cashier explained the error to the plating woman. Then advised me that the plating woman would bring out the correction to my table. After 10-15 minutes, nothing. I walk back up to counter cashier and ask why it was taking so long. She went back to the plating woman and upon returning to me advised me that the plating woman said she had to contact the general manager. At this point all I could do was throw my hands up in the air in total discuss and walked out! Horrible, horrible service!
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October 2023 by James Jeffery
Food is best in the day time hours some employees give off the I hate this job vibe I understand it but as a customer I shouldn't notice ... Even if it's not the best place to work it has to be doing something such as giving u a paycheck to l9ok forward
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September 2023 by Thomas Marcum
3rd time going here and being told that there would be a 30 minute wait on extra crispy chicken won't be going
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September 2023 by Codey Price
Tori the manager is a racist and they want to lie about drive thru times to corporate all the employees are useless the cook thinks he can fight customers but really can’t and also they don’t do refunds??? Absolutely trash management and employees they put chicken nuggets in my order from the waste bin! Do not eat here I am in the process with corporate to get them all fired and to get a refund!
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September 2023 by Lynzee Loo
They’ve always been punctual and polite. Our food is always hot and fresh. I always use the drive thru so I can’t say much about the atmosphere inside but would definitely dine in if time allowed!
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September 2023 by D T
My servolice was great. Got my food in a great time . But was unhappy to know that they no longer have the Nashville hot sauce. Please we would like it back.
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September 2023 by Dooey Tee
Literally the worst fast food place in Vandalia. They never fail to screw up my order every single time. Not only that, but they are rude about messing up MY order. The food is God awful as well. I wouldn't eat here if someone paid for my food.