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December 2024 by Leon Checca
This place is fantastic. We have been taking our car here for years and have never overpaid or been charged for anything we did not need. They have the lowest prices in town and do not BS you when it comes to what needs to be done. They are extremely honest, dependable and upfront. The quality of work is above reproach as well.
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September 2024 by Will Haas
Great staff. Honest quotes. Quality work.
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July 2024 by Emily O'Neil
Had such a great experience here. Ben & team were super accommodating to our needs. Very friendly and they even helped us re-attach our uhaul. I highly recommend this shop if you are in the area!
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June 2024 by Nev Haley
They have lied to me twice now, first time they told me my suv was ready for a long road trip. It was making a noise but they said it was just because it needed an oil change. So they did the oil change and we went. Well that wasn't true, there was a larger issue. After the road trip, the issue was much worse, it was an extreme hassle and $1000 to fix it.
We figured it was just an honest mistake, so we took it back recently for a tire alignment. As I'm leaving, I see the stabilitrak light is on. That light has never been on before. So when were only a few mins down the road, we call and ask. He immediately says the light was already on when he got it. He was defensive and it just seemed really shady. We drove it in, and that light wasn't on. And it didn't make sense anyways, because they knew we were trying to make sure the SUV was road ready, so why wouldn't they mention that, if there was another issue? He then proceeds to say it'll be $200 to fix an entirely separate issue in the steering wheel, and "it's nothing I could have done to it to make that light come on".
So I take the car back to the dealership and they tell me it's just because the relearn procedure wasn't done after the alignment. The dealership fixed it for free within 20 mins.
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June 2024 by Amity Lark
I really wanted to like this place but unfortunately they gave given me false information twice now. Was quoted $1000 to get my SUV ‘road ready’ so I decided to take it back to the dealer where it was purchased as they give a discount. Saved $500 due to taking it elsewhere and the front brakes did not even need done at all which for some reason Muffler Brothers put them in the quote. (Why)? Why are you charging people for things they dont need? It also needed a tie rod on back wheel which the other place fixed, but they could not do the alignment so I then took it back to muffler brothers for that since its close to my home and i could leave it there and walk home if needed. Once I went to pick it up today there was a dash light on that was NOT on before. They immediately told me it was that way when they got in it. Lies. I was the one who took it directly from the dealer to muffler brothers and handed them the key. It was not on at that time of their original quote nor when i dropped it off and the dealer also agrees it was NOT on when they did the repairs. So of course when I questioned the dash light which has to do with the anti lock breaks, he quotes me another $200 +. Lol! I know I’m female but i am not a chump. Something happened when the alignment was done and now they are trying to milk me for more money because i had the repairs done elsewhere due to saving $500. This is not the first time they did this to my family. My son in law was also told false information from them last year for the same vehicle and ended up costing him a grand elsewhere to fix it after muffler brothers told him it was good to drive. I gave them the benefit of the doubt and tried them again, my mistake.
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June 2024 by Rachel S
Excellent customer service and top-notch repairs at Muffler Brothers! Highly recommended.
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May 2024 by Chuck Smith
Excellent service. Always ready to help.
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April 2024 by patrick dardis
Best place to get work done!
Very friendly and trustworthy always go above and beyond
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January 2024 by Jeffrey Webb
Ben and the guys are great. They are honest and will treat you fair.
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January 2024 by MICHAEL MOORE
Dune brake job found light out. I thought LED pain. They knew all the work done ONE DAY. GREAT BUNCH
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January 2024 by Lisa-Beth Checca
Excellent and honest
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December 2023 by Erica Schmackers
I was driving home on 75 north from a prenatal appointment (I am 17 weeks but measuring bigger) and my tire lights went off. I was just over an hour away from home and pulled in to Muffler Brothers to have them help me. The gentleman was VERY rude. I told him I had my kids in the van and was trying to find out what was wrong so we could get home because I had no one I could call to assist me - as my husband was 3 hours away. He looked at me, who was clearly anxious and upset, and said I can’t help you, you’ll have to leave. He didn’t give me suggestions on who to go to next - I had ask him where can I go. He directed me elsewhere. I would not recommend them at all.
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September 2023 by Michael L
These guys are awesome! 250k miles on my Infiniti and the exhaust was rotting in 3 spots. These guys got me all patched up running and sounding like brand new for just $300. A whole new system would have been thousands that I couldn't justify with this many miles. Thank you guys!
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August 2023 by Superior Window Cleaning
In the past week, I've had three vehicles serviced by this location. Two of the vehicles were personal use and one commercial vehicle for my company. All three service appointments were completed as promised and the communication was excellent from initial estimate after drop off, to contact for pick up. The work was professional (identical to factory specs.). The owner is honest, upfront, and fair with repair costs. A great overall experience.?Services: Exhaust
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July 2023 by Mr. Review
Sorry can't recommend a place that gives you a general price over the phone and then you call back to setup a date and they completely change their story and said they would never do that! Be upfront the first time! Don't change it up after we call back!
