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December 2023 by Adam Jones
Third shift employee has an attitude. I didn't appreciate t. I will be calling the manager on the morning.I called the manager and discussed my experience and I will not be returning. Instead of apologizing for the employees behavior the manager defended him. Not getting my money again.
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December 2023 by Jennifer Rose
Been here all damn day. ? Earl had Subway for lunch but he threw it away because the bread was too hard. I had potato soup and it was ok. Did laundry but didn't have a clean place to fold my clothes. Stuff was spilled all over the table and floors. Same way in the TV room but I managed to find a couple of clean chairs in there to fold our laundry on. Washers and dryers seemed to work good. Ate dinner from the hot food case. Everything in there seemed fairly fresh. Showers were good. Overall, not a very clean place today but all of the staff was nice. Thanks for having us.
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December 2023 by Sheila
Amber needs to go! I DISAGREED WITH HER AND SHE CALLED THE SECURITY GUARD TO GET ME OFF OF THE PREMISES AFTER PAYING 545 FOR FUEL. PLUS she was eating and drinking right in front of customers. She does not need to be around any customers. She is not people friendly. SHE WAS PURE EVIL.
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October 2023 by Just Mona
I generally stop at Pilot/Flying J's while traveling since its clean appearance, good prices (especially gas with my member card) & there's great food!
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October 2023 by Charles Rathke
It seems you store #97 is more important to close off your one disable parking stall for a dumpster. You don't close off any of your tankers spots for dumpsters.So collecting money for reserved parking is more important than letting disabled veterans park.This is the first truck-stop across America that chose's to ask disabled drivers to move.Is this flying J's and Pilots corporate policy?
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September 2023 by Jane Doe
I saw a couple drivers tidying their trucks and gathering bags of trash and walking back behind their trucks to get rid of it reminded me I have trash I need to gather and dispose of when I went to the back of my truck THERE WAS NOT A TRASH CAN ANYWHERE JUST ALOT OF TRASH TOSSED ON THE GROUND LOOKED LIKE A LANDFIELD my pet peeve is litter so I looked for a trash can EVERYWHERE IN THIS BIG LOT the only trashcans are at the fuel isle NOBODY WANTS TO WALK A MILE TO GET RID OF A BAG OF TRASH you could put some cans at each corner of the parking lot to discourage LITTERING I hope the lazy persons that close the showers at night and weekends putting them out of order becuz they are to lazy to clean them, has to clean up all the trash that is conveniently TOSSED around the parking lot, YOU CAN AND SHOULD DO BETTER most your parking is PAID PARKING why not provide working showers and a convenient trash can UPDATE stop for an over night while there the 2times I went into the store 3 people including me were TRESSPASSED one guy said when fueling didn't receive his reward points instead of explaining how to receive them if he didn't get them at the pump they said TOO BAD and told him to leave he was being tresspassed then another patron said he had waited 2hrs for a shower and asked how much longer he had to wait every shower door was open and dirty towels on the floor and no attendant on site for asking this question he was TRESSPASSED and I was getting food from the bar and ask for large potato wedges becuz I don't like French fries and the small ones taste like French fries she said she wasn't about to sort thru the potato wedges to please me so I said I don't want any potatoes then becuz I didn't want to pay for food I wasn't going to eat she said I was TRESSPASSED and they followed me to my truck took pics as I was leaving this CRYSTAL gal has no business in the service industry 3 tresspasses in less than 24hrs the problem is not the customers but the I'll tempered rude lazy employees that would rather say YOUR TRESSPASSED than serve a customers needs I paid for parking had to leave most spaces are prepaid and MOST times the showers are DOWN with a sign on the door NO SHOWERS so unless you want to pay for parking and get no shower and encounter the rudest mean mouth cashier's that will TRESSPASS you for NO REAL REASON just don't want to provide customer service to you avoid this place like the plague
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September 2023 by Floyd Barnard
Nice and clean for a travel center. Not a bad price on gas and items inside. Quick in and out have you back on the road again very quickly if you are in a hurry. Not a bad place to take a pit stop on my way through.
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August 2023 by Wade Barnard
Nice and clean for a travel center. Not a bad price on gas and items inside. Quick in and out have you back on the road again very quickly if you are in a hurry. Not a bad place to take a pit stop on my way through.
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August 2023 by Jim Lance
I'm wondering if I come at a bad time, because here lately, I'm having a difficult time getting certain basics like cups to get a fountain drink, some drinks are routinely not stocked, and theres been usually only one person to check everyone out. That leaves about 6-7 people waiting if a trucker needs to complete a scale transaction or someone asks for hot food. I hate to complain but it seems like theyre short staffed.
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July 2023 by April Hill
Under normal circumstances I adore this Flying J. After being told "sorry, security left 30 minutes ago and we aren't allowed out there" when I told them all reserved spots were full (keep in mind I reserved about 12 hours prior to my arrival) then told to "park in the back and if anybody bothers you tell them we said it was ok". What's the point of reserved parking if we can't actually use it because the people who haven't paid are allowed to park there? Thankfully I got lucky and watched a truck pull out so I was able to legally park. Also, what's up with suddenly allowing parking in the fire lanes? Hope the showers haven't gone down hill like the parking has.
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July 2023 by Zach
Freaking love this place! I work as a Realtor down the street and stop in frequently for the great food selection and drink selection. Every time I've stopped in it's looked immaculate. Today was a little rough, like someone called off for the kitchen area but I'm not holding that against them. I'll be back soon!
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June 2023 by Barry Rutherford
Typical truck stop. They stay busy but have a lot of great merchandise to make traveling much more convenient.
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June 2023 by P Dubbs
Did not have sugar for coffee, no paper receipts at pump, subway had no tomatoes or onions and bread was hard. Last 3 of the 8 urinals were out of order ??
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May 2023 by Alex Deloy
Run down dump! Parking cop purely ignorant. Unmarked spots are reserved but he let ya park then screams at ya to move.. but yet let’s the Arabs park at fuel island to take showers.No food anywhere inside at 10pm and staff is absolutely rudeI’ll be taking my 3500 bucks a week in fuel somewhere else.
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April 2023 by Jerry
One of, if not the best store in the Pilot/Flying J chain! They actually monitor the reserved parking which is GREAT! When you reserve a spot and are counting on it to be available when you get there...IT WILL BE. They also don't let drivers "make a spot" and block everyone in.Food looked fresh!Bathrooms were clean!Employees were pleasant!Showers were clean with hot water and great pressure!Overall the store was clean and employees were presentable!Hopefully in the morning all the coffee, creamers, cups etc will be in great order and ready to go!The only thing else to say is to Pilot/Flying J corporate.....ALL locations should be operated like this one. With the prices you charge (especially for reserved parking), at the ABSOLUTE VERY LEAST, reserved parking should be a top priority!You can go a day without a shower, you can go 10hrs without food, you can get coffee at the next place.WHEN YOU ARE OUT OF HOURS ON YOUR D.O.T. CLOCK AND HAVE PAID FOR A RESERVED SPOT...IT SHOULD BE GUARANTEED TO BE AVAILABLE!PERIOD.
