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February 2024 by Jeff G
Amy and another staff member were outstanding. Clean store. Hope it doesn’t close.
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January 2024 by Teresa O
My husband was released from the hospital with four medications called into Vandalia pharmacy. The pharmacist called to say they did not have any of the most important medication in stock, and suggested we call around to find it! Not only poor customer service, but unacceptable. When we called the pharmacy on North Dixie, they said they DID have it, but not the dose he needed, but would be happy to check the other stores for it. I think we just found a new pharmacy.
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January 2024 by Dane Sippel
Terrible pharmacy. The pharmacist regularly changes my prescription without approval from me or my doctor. Everytime I get a refill they force me to explain to them why what they try to give me won't work or is against safety regulations, which is complicated, time consuming, and unnecessary. I should never have to explain why my doctor wrote the prescription he wrote, let alone every single time I pick up a refill. The staff are incompetent and have a bad attitude. I've also never been asked for a photo ID or signature, even when picking up controlled substance prescriptions.
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January 2024 by Amy Jewel
The pharmacy use to be so great. Now they are completely dysfunctional and unfriendly.
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December 2023 by Brian Boone
When you're last night to get some Vic vapor rub solution for my grandkid. Says $10.99 get to the register and they charge me $17 because I'm not a member. They charge me 50% more next time. I'll just go somewhere else.
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October 2023 by d merrell
Very rude and unfriendly pharmacy staff at todays visit.
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September 2023 by Diane Dolan
I’ve been going here for years. Yes, the pharmacy is always busy (wish they could get some help), but regardless they are always friendly and helpful. Actually, all of store personnel are very helpful. Today I was looking for something and an off duty employee came up to me to offer help. Special shout out to Brad for always helping me find what I need and making all customers feel welcomed. He truly cares and is very genuine.
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September 2023 by Marcus e73
First of all, the middle eastern woman that works at this location is one of the rudest people I’ve ever had to deal with.Second, don’t know what system they use, but all of my prescriptions but 1 came from 1 doctor on the same day and at one time they were all filled on the same day every month, now they’re always different dates. I’ve asked about this several times and it never gets resolved. As much as I hate to go to Kroger, I never had this problem their. So I guess it’s time to go back.
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August 2023 by David Turner
I have been getting my families prescriptions filled here for years. Way back when it was a wonderful pharmacy! Never any problems, always fast and friendly!Now, for the past two or three years, it has been absolutely terrible!!Numerous times, they have messed up my son’s medication’s!! Most time they are out of stock! You have to wait days for your prescription, which I understand. They are busy, but some medicines need to be made a priority! The lack of care shows in the employees attitudes!Now it is 15 minutes after 8am when they are supposed to open at eight and I am still sitting in the drive-through pick up window. Late to work because they can’t make it to their jobs on time!I will be changing all my medication’s to Kroger’s. This is ridiculous!!
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July 2023 by Robert Burchfield
I called today at 1:31. Talked with the head pharmacist for one. She couldn't speak English correctly and was very rude to me when I'm trying to talk to her unacceptable.
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July 2023 by Joe Browne
My experience with this pharmacy has been horrible most of the time. They are out of stock for a lot of very basic medicines. If you deal with the pharmacy, you are more likely to find someone who is rude and doesn’t care about customers. We have moved to a different pharmacy because we could not stand the police anymore.
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May 2023 by Jerika Ransomer
The pharmacy staff is great! They helped me transfer my medication from California to here (almost) flawlessly. All the staff I have met have been so friendly and helpful!The only thing I was disappointed in was there was no sign for the pickup line outside. The far right land is ONLY for drop off. So I had to get back out of line and sit in line again in the left side to pick up. There are no signs outside. This was quite annoying but, now I know. Also, don’t go at 5pm on any day. You’ll wait forever!
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March 2023 by Ashley Anderson
The cashier Eva rudely accused my 9 year old of shop lifting. She even went as far as requesting my kid to show her where she had sat items down that she decided not to purchase but just didn't return to their proper spot. Once my child proved she didn't steal, I spoke my mind and we left. I will never spend another dollar at this location as long as they employ people who think it's okay to harass and publicly shame a innocent child. A trip to the store to purchase her weekly reward for good behavior ended instead with my child having a panic attack and crying. Cashier Eva should be ashamed of herself and be thankful that I decided not to fully react based on my child already being upset.
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March 2023 by Chelsea Fuston
The employees are always kind and helpful. Rite Aide does a great job supplying one of a kind seasonal and holiday items that keep me stopping in year round.
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February 2023 by Laceymediclady82
Awful pharmacy staff. Very rude.Update: the manager called and acted like she never heard of her employees being rude. I told her to look at her store’s reviews on here. Smh