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November 2023 by Mitchel orahoske
I had a very good experience at Smedley’s, came from Michigan in search of the perfect truck. They were helpful and understanding that I had a long drive just to see the vehicle. After test driving and inspecting, I was able to take the truck home that same night.
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November 2023 by Chelsey Pionke
Worst place to ever get anything fixed at. Charge you an arm and a leg to not even fix it. My warranty that covers nails in tire wouldn't pay for mine because the tech told the warranty place my tires are dry rotted which they are not. I have only had this truck for 8 months. They sold me this truck like it is. If my tires are as they say they sold me this and the 2 extra warranty packages knowing they wouldn't cover anything. So dissatisfied in how I was treated and lied to. I will never ever buy another vehicle from Smedleys or ever get any work done in their shop.
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November 2023 by Chase Aivalotis
The whole buying process was very easy and they helped me every step of the way. They are all very friendly and helpful. Big thank you to Carl for helping me buy my first car!
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November 2023 by Carrie Kourt
I usually like the service I get here but this time not as much. I asked for my tire sensor to be reset, Noone said anything when they brought my bill and keys, when I got in the car it was not reset had to get out go back in and was told it probably needs the sensor replaced so I had to make another appointment for that. I feel like the person that brought my keys should have told me that and went over my car inspection but nothing was said.
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October 2023 by Shannin S.
If your looking for a new or used car I highly recommend seeing Rick Nelson he listened to what I was looking for and went and found it I really appreciate it. Thank you .
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September 2023 by Cassie Haley
We bought a Suburban from Smedleys almost a year ago and everything went very smoothly. So impressed. They even delivered my car to me, 2 states away! Highly recommend!
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September 2023 by Chris William
Sales was great . Went out of his way ,but the guy in the office for the signing was very unpersonal,cold . Just in my opinion it was as I wasn't sitting there. He just wanted to get the paperwork signed. Didn't want to hear anything I was saying. Will probably not purchase another vehicle do to this interaction. He should be more friendly and at least act as if he cared . Salesman was great not so much the office personnel.
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September 2023 by Makayla Wilson
Awful experience. This is the second time we have tried to do a deal with them and have been screwed over. We agreed on a price twice after seeing pictures and the vehicle in person and they did not hold up on their word, as well as we got a quote from one person and then something completely different from another person for them purchasing our vehicle. Treated very disrespectfully and poorly by a manger. Will never attempt to do business or deal with them again. Please be aware
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August 2023 by Kacey Mills
I had a horrible customer service experience at Smedley’s. I bought a truck bed cover through the parts department and paid for the service department to install it. I gave them my VIN number. However, it did not fit properly and was not wide enough.They argued it would stretch but that was a lie. I paid cash and I have to get a check refund. They would not reimburse my installation charge because it was not defective. They were rude in person with us and on the phone with other customers. I will not be back and had planned to do a small collision job done.
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August 2023 by Mark & Angie Thomas
Great job on the repair to the rear bumper and hitch access. Easy to drop off with rental from enterprise. Picked it up within 5 days and it had been fully cleaned on the outside and inside, hasn’t looked that good since we bought it! Thank you!!
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August 2023 by Robin J.
they push warranties down your throat then DONT HONOR them when you need to use it. Liars and thieves .. do yourself a favor and shop elsewhere!!
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August 2023 by Mark Henderson
My 1st buying experience at Smedley's Chevrolet yesterday. I bought a new Silverado. I have to say Jake and Joey were very easy to work with on the sales end. I also switched out the tires and the service folks were all very pleasant as well. I've purchased several Silverado's in my life and this was the best experience I have had. I drove the truck home and I love it. I would recommend visiting them if you are looking for a new vehicle.
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July 2023 by T. L. Holmes
This is the second time I have had my new vehicle serviced. Chris and the team are on point and on time and they were done within 15 minutes of my appointment time!!! Professional and courteous over the phone and in person. The young lady who checked me in with blonde hair: super nice and professional and had a big smile.
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July 2023 by CARMALITA A.
Carl was one of the best dealers that I have ever had. He was very calm and collected. Very informative and was very chill in a good way. There was no hassle and it was all quick and easy. If you ever need a used car please come here and ask for Carl
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June 2023 by Michael Collins
Bob's experience and hard work made my buying experience easy and efficient. He addressed all questions and concerns in a timely and professional manner. If you're looking for a good dealership that will work with your needs and budget, Smedley's is the place to go!
