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January 2024 by Damon Brunk
To be honest Im a little disappointed-I have been a customer of these stores for over twenty years. Any of these locations generally have what you need, which is a tremendous blessing if you are broken down with a bad hose. They also generally can get you together if you are dealing with uncommon fittings. Thats the good- and Triad gets 5 starts up to this point.However, it is disappointing to have to be so careful to shop there, as their prices are nowhere near competitive, and since nothing is marked you dont find this out until you are literally sticking your credit card into the machine. Then you look like a jerk if you would prefer to go elsewhere, plus you need the items, you didnt go there for no reason. But it's like every time I go there expect to pay hundreds extra, even for a single hose. I understand that it is a niche market to sell hydraulics, and we all need them, but generally expect to pay 2-5x versus what you would pay Summit Hydraulics or someplace similar ordered to your house. I acknowledge, and am super willing to pay extra for being able to get decent customer service and in-stock today, and lets face it, inflation is rampant, but I still dont see paying 5x what you can order it for elsewhere, or potentially hundreds of dollars more for a very similar item. I need this store, but not all expenses can be passed on, generally all maintenance I have to pay out of my own profit, and to be honest I just can't afford this store. I did call and try to get an account or something to get better prices, but it did no good.Where will I shop now? I dont know- but I simply can't afford to pay hundreds more every trip.
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December 2023 by Zane Brehm
The service is always amazing and they are very fast and good at what they are doing. I always look forward to going there because I know they can get the job done. We will continue to do business with them for as long as we can, keep up the good work.
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August 2023 by Angie Burge
Highly recommend this place. Brandon and Brayden are so helpful , especially if you are like me and have no idea what you are looking for. They take the time to explain and find just what you need.
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August 2023 by Zack
Brandon and Brayden always help get what I need to get my job done when it comes to anything line or fitting related!
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July 2023 by John Carter
Brandon and Braiden have both went above and beyond to help my company with our emergency task that usually needs something that is not an off the shelf item many different times. They always find a way to make it work as well as getting it to us in the fastest time frame possible. We would be way behind schedule if it were not for their ability to solve problems as well as their willingness to go above and beyond what their job requires. Thanks guys
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July 2023 by Autumn Caudill
Josh Clark was very helpful and professional, he sounded caring and it made the whole process go smooth, great customer service tells me a lot about a company. Thank you.
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May 2023 by Kent Keller
Great service! Brayden and Brandon were a huge help. My company uses them often. Always reliable
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May 2023 by Justin Cost
Awesome service great staff would always recommend
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May 2023 by Mark Carone
Great service. 10/10 recommend
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May 2023 by Mark Goodpasture
Always very pleasant, and quick service!
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March 2023 by Garrett Colaric
Very easy and very good customer service, wait time was reasonable
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February 2023 by Scott Hill
I’ve dealt with triad for about a year now and I can’t really say anything bad. The guys in there are super helpful and hard to find stuff they will do everything they can to locate it.Only down side is price. They are a little on the high side but for good quality your going to pay more anywhere you go.
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February 2023 by Chuck Nutritree
Rapid accurate service. Thank you.
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January 2023 by Bradley Rader
Amazing service, gl
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January 2023 by Parker Laubie
Great guys who really helped to solve my problem and get me what I needed in a timely manner.
