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February 2024 by thomas white
I brought my car into L&M because my transmission was jerking in 4th gear and it was squeaking. They called me back 2 days later and told me that I needed a clutch and clutch bearing. I agreed and when I went to pick up my car the bill stated used transmission. They told me it needed a transmission. They never discussed the fact that my car needed a transmission with me prior to putting a used transmission in my car. When I drove my car it grinded into 3rd and 4th gear and it never did that prior to me bringing it in. When I returned my car they had me go for a test drive with one of their mechanics. The mechanic was reving my car really high past 3000 rpm's which will damage a motor. I told him to pull over so I could drive. When I drove the car and put the car into 3rd and 4th gear there was a grinding noise. The mechanic at first said he didn't hear anything. So, I continued driving and he finally said that he heard the noise. He kept telling me it wasn't grinding, I told him that it never did that prior to me bringing it in. Then he slammed my car into third gear without me using the clutch while I was driving to say, "that's grinding"! I was very upset when he did that. I will not bring my car to L&M ever again. If you want to have parts put into your car without your permission and then have their mechanic abuse your car on a test drive, then go there. I will never go there again.
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January 2024 by Sarah Zaka
This is also for the office staff not the actual man who towed the truck (thanks Mike). My car wasn’t starting and I had them tow it there, they called me to ask what was wrong and first of all the dogs barking in the back was obnoxious! The next day hear nothing till I get another call once again asking what was actually wrong. After 3 days of not actually getting an update my dad takes me up there just to find out my car was starting and they never actually updated me. And the place is a pigsty with all the barking dogs and mud. And they left my front seat a muddy mess!
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January 2024 by Korey Olson
Broke down on my way to Cleveland. Had my truck repair and running better than before. The price was a bit high but the quality of work was worth it. Awesome repair shop would definitely recommend this place.
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January 2024 by Mike Crawford
great place!great mechanics and very fair pricing
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October 2023 by Tiffany Reynolds
Very friendly
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September 2023 by Kathy Dunham
Many thanks to L & M towing and repairs for their great service last night. We got a flat tire on our rented RV and were struggling to find someone that could get us fixed and back on the road. L & M came out and instead of trying to sell us a new tire that we didn’t need he fixed our tire and had us back on the road in 2 hours!Service: Tire change
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August 2023 by Brian Plum
Les the owner is great people and Dave did a great job on my car.
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July 2023 by Ciera Jones
My daughter, nephew and myself were on our way to Lakeside Marblehead when we caught a flat right before Baumhart rd. Scary being stuck on the side of the highway! I had a donut in my car but i wasn’t sure how to put it on. We called Triple A- even though they weren’t nice to us- when i called L&M towing for myself, they were extremely nice and Michael- who came and changed my tire, was a blessing! Nicest, most helpful person anyone could ever meet! He made my kids feel safe and he even helped me load my trunk back up. The world needs more people like Michael and L&M towing was absolutely wonderful! Thank you! Highly recommend!
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July 2023 by Izzy The Militant Hippie
I dropped off my classic car a little over a month ago. I wanted my carburetor adjusted , master break Cylinder put on., Bleed the brakes.. New robbery cap.. New spark plugs and wires. I provided all the parts.. During the time that my car was there. No one called me to inform me what was going on with my car. I had to call multiple times to try to find out the status of my car.. Finally, I had to drive down to vermilion to find out the status of my car and when it will be done. I told them that my will be picking up my car the following monday.When I arrived, the bill was for almost $2,000. The shop had put on a rebuilt carburetor with manual choke without calling me at all.At the end of the day, I paid $1,500 for all the work.Additionally, I requested that the transmission fluid be changed and the idler arm . I was not charged For those, because they were not done.
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July 2023 by thomas Teeple
Rented a u-haul trailer. Very knowledgeable got me in and out and on my way.
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March 2023 by erice
I dropped my car on a Monday morning and was told it would be examined the following morning. I didn't hear from them by the end of the day on Tuesday so I called and they told me they didn't have time to look at it. Wednesday was the exact same story. On Thursday I still hadn't heard from them by the end of the day so I called and they said they finally checked out my car but had no quote or anything definite. I told them I needed to use my car Friday morning so I picked up my car.I found out the hard way that they had not put any of the bolts back in the hood release and therefore the hood flew open while I was driving down the highway and it destroyed my windshield and caused me to swerve off the road. I called twice and asked to speak with the owner but my calls were never returned. I was without a vehicle for 3 days and then I had to purchase a new windshield because of this horrible shop.
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February 2023 by Codex leet (c0d3x1337)
Always great work. Fixed any mistakes they make. Very good prices. I think the best in town IMHO.
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February 2023 by Barry Hartman
We blew a tire on vacation 4th of July ,5 years ago! Few calls later cause we had no spare they came with rolloff hauled our van 22 miles hooked us up with two spars on rims like new tires showed us around invited us to a car show that following weekend ! They were great and 175 is all he charged us what a great guy would recommend anybody too l& m towing g and repair .they were awsome
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February 2023 by Ben Elliott
They were honest and the best towing company that I dealt with
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November 2022 by Lissa V.Cortes
We’re 2 girls in a Minibus, we are so happy with them. They fixed so fast our problem. We thought was the transmisión but finally we were lucky and was just the parking break box. They could find it in the same day! Also they were very kind to us and effective!! Thank you to all the team!!
