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November 2023 by Adara Metz-Johnson
It’s been awhile since I bought a car from them. (A few months) I cannot quite remember the name of my sales representative. But she was so kind and so personable !! We found the car on true car… the price, mileage, literally everythingAbout the car was perfect. The only issue was we lived all the way in MISSOURI!!! We called and put a deposit down for the car and made a trip!! (10 hour trip) when we arrived we were greeted by almost the whole entire team! We test drove the car. Fell more in love with it. And we went through all the nitty gritty of buying the car! They offered us food and water too! It was probably the BEST dealership experience I ever had! 10/10 recommend this place for anyone locally and even far away who is looking for a new car. They are all very personable, kind, and friendly!! My hubby and I made the right choice driving 10 hours to them!
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September 2023 by DANIEL BANAS
Great car show, great benefit to the pet rescue groups involved. I look forward to this event every year.
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September 2023 by Allana Powers
I would like to thank the service team at Firelands. We came in with a punctured tire while on the road driving back to Canada. Kristina took care of us having our tire fixed and had us back on the road quickly. Everyone at Firelands was super nice. Thanks again!
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August 2023 by Eva Johnson
Fireland's staff is super friendly and very helpful! Tina was my salesperson and she was great! She even made herself available on her day off. I really enjoyed working with her. Sean was also very helpful when going through the financial piece. At one point, I experienced a quote for interest rates and Firelands experienced a different quote from the same institution. When brought to their attention, Sean and Storm worked to get me the best rate possible. Firelands is very Family Oriented!
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July 2023 by Heather Boggs
First oil change for my new Equinox! Fast, friendly and cleaned up perfectly!! Thanks Firelands Chevrolet Vermilion Service!!
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July 2023 by Marianne Patrlja
Excellent service and the people are the greatest!! Heather,Shaun,Storm were all at the top of their game. They know how to care for and go above and beyond for their customers!!!???
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April 2023 by Retro Eighty
Trash. Very trashy young typical "car salesman" punks. Not professional.Beware.
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November 2022 by Marilyn Finch
Working together with my online information, Elaine and Brianna helped me use my GM rewards points toward my overall maintenance bill. The savings was significant! I would have not thought to do that on my own. Thank you, very much!
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November 2022 by Jon B.
I had a coolant leak and took my Trax to Firelands Chevrolet since I had an existing Protection Plan which I purchased from the prior owner, Pat O'Brien. My service advisor, Megan(sp?), did a fantastic job of explaining what would happen, contacting the Protection Plan people, getting my deductible waived, and keeping me informed. I took my car in at 9am and got it back with a new water pump at 1pm. Total cost to me...$0.
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June 2022 by S S
Megan West is your go to person at Firelands!!!! She goes above and beyond to help each customer! Give her a call to schedule any type of service on your vehicle.
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June 2022 by Catrina Jackson
What a pleasant experience! Megan was exceptional and answered all my questions about service I was interested in. Definitely highly recommend giving her a call.
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June 2022 by Bee Web
This place is awesome!! Megan in the service dept work efficiently and great to fix my truck in a Timely and orderly manner.
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March 2022 by Darryl Wagner
Mark is On It. Has answers to most any question and very accommodating. See ya Tuesday for my Oil Change and Tire Rotation.
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February 2021 by Sylvester Gulley
The Vermilion Pat O'Brien Service Department Group is Tops! Knowledgeable, Courteous and Informative.... Thanks a Bunch Guys and Gals
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February 2021 by Manny
Very nice people here and I didn't feel any bad vibes because I'm black. I just couldn't get the price I wanted. Overall I definitely like this place.
