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September 2023 by Melissa Cantrell
The absolute worst credit union I have ever dealt with in my life. If I can find a way to switch my car loan to someone else I will. My husband walked into this location to make our car payment, he has ALL information (account number, amount to be paid, due date etc) he had all information and even pulled the app up to the teller, as it’s OUR car, just the loan is in my name. They refused to let him make a payment because the loan was not in his name. He walked into your branch because it’s conveniently located by my work and he was having lunch with me. Normally he goes to the Hubbard location with out a single problem. He had every bit of information needed and asked for NO information and still was not allowed to make a payment. Make that make sense. That is the most absolute asinine thing I have ever heard in my entire life. If you can go to another credit union, I strongly recommend NEVER using 717 and if you’re stuck and have no choice like us, stay far away from this location. They have terrible attitudes. Hannah should most definitely be retrained, as someone who works with the public, she does not belong behind a counter. The man she waited on before me also left angry because of her attitude and personality. HORRIBLE place and I will repeat it everywhere I can!!!!!
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April 2023 by Lynda Jenkins
Very friendly & professional service. I was quickly taken care of making this a great experience.
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March 2023 by Diane Fossaceca
My appointments with Breanna to open my savings account and Leslie to apply for my home equity loan were such an enjoyable experience. Both ladies were friendly, helpful and made this process very positive.
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December 2022 by Robin Bennett
When applying for a loan after being a member for more than 30 years, I had multiple loan advisors from different departments asking the same repetitive questions multiple times not knowing any information regarding my loan. The loan process took longer time than necessary, even different advisors had voiced the same concern. I even had a loan officer call me thinking I was a car dealership asking about a loan inquiry and title work needed completed. The experience was far from being pleasant and quite frustrating. ?
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December 2022 by Tony Wallace
5 star service for sure will refer family and friends to 717
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September 2022 by Anthony Pacileo
Purchased a new vehicle. 717 personnel were very professional from start to end. They provided me all the information to make a decision. From my initial call to completing the documents at the Vienna Branch, it was so easy. They took the time to explain every detail. Really appreciate their professionalism and how they treat their customers.
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July 2022 by Whittney Thompson
Brandy was wonderful! I enjoy the whole Vienna as well. They’re kind and informative, & I leave satisfied and happy to bank with 717!
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June 2022 by T Pipher
Great service left Huntington and came to 717 after I moved. Now over a year later I am happy I did.
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June 2022 by Pamela Hoffman
All the people I dealt with were fantastic. I’ve already recommended it to a couple of people.
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May 2022 by Tracy Ulrich
Went in to 717-Vienna Branch for loan infoand spoke with Leslie. She is awesome withthe info that she presented and sold me ona loan. Very professional.
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February 2022 by Vicki Graora
I went in for a specific question and I was greeted by Leslie who answered all my questions and proceeded to help in every way to complete the transaction I requested. Felt very comfortable and Leslie was so helpful.
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December 2021 by Deirdre Devine
Always pleasant here. Excellent customer service and attention to our time and needs. Entire HELOC process was as pain free as it could be.
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November 2021 by Andrea Bankston
Everytime I visit this Branch my experience each visit is always Awesome. The customer service experience is truly a 5 star experience. Everyone goes above and beyond to make sure you are Very satisfied with your experience. I'd recommend this Credit Union with a smile.
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November 2021 by john gann
The people there are great,been with 717 for 25 years,have never had any issues what so ever.would recommen anyone to do your banking with them.
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July 2021 by Michael Marvin
Very nice atmosphere. I felt very comfortable when I first walked in.
