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December 2023 by Jimmy Phelps
GenFed Credit Union has great people and good service
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December 2023 by Melissa Gelske
Personable and very helpful.
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August 2023 by jack cole
Good service and very friendly always a pleasure doing business with them
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February 2023 by BuckeyeKitty
Very nice people
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February 2023 by NancM
Very nice people
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January 2023 by PearlKitty
Very nice people
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September 2022 by Marilyn J Gordon
I’ve been going there for 35 years and I don’t think I’ve ever had a problem..
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June 2022 by George K Tomko
Good service Good people Good response time and will to go out of there way to help in any circumstance
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February 2022 by Pmiller
I opened our account 10 years ago. At the time the staff and service were amazing. Now everytime I log in or walk into a branch and see "Your best interest at heart" I get angry. I believe today was my last straw .......is it in someone's best interest to charge them $30 for $0.35 overdraft!!! Oh an then proceed to tell them you will not refund the fee because they were kind enough to refund one fee 3 years ago!!! Is it in someone's best interest to have them still waiting for a title to a car that was paid off 4 months ago, without a missed or late payment!!
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September 2021 by brandon 51801
Nice staff and quick in and out. I always go inside for transactions and it never takes more than a few minutes. Staff are nice and free stuff for creating an account or for holidays. E-interest checking is a nice plus. Overall, highly recommended.
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January 2021 by Susan Johanyak
If I could give a negative star review I would! This is the slowest most disorganized financial institution that I have ever dealt with! Lobby isn’t open so I sat in the drive thru line with only one car in front of me while they dealt with a person with a “difficult transition” in front of me. After finally making it to the window and getting my money back they shorted me 100.00 and then I had to wait even longer while she counted her drawer and guess what?!?! YEP her mistake not mine! Do your self a favor and steer clear!
