Rite Aid has garnered a strong reputation among its customers, particularly for its outstanding pharmacy services and compassionate staff. Many customers have shared positive experiences, highlighting the helpfulness and kindness of the employees, especially during challenging times. One customer, who has been loyal for over a decade, noted their willingness to travel further for the exemplary service provided at the Wadsworth location. The pharmacy staff is frequently praised for their professionalism and ability to resolve issues efficiently, such as medication transfer complications. Customers appreciate the friendly greetings and offers of assistance upon entering the store, making for a welcoming atmosphere. Several reviews mention specific employees who have gone above and beyond, demonstrating genuine care and support. For instance, one employee even paid the difference when a customer was short on funds, showcasing the team's commitment to customer well-being. Overall, Rite Aid stands out as a community-oriented business where employees work hard to assist their customers, making a significant difference in their lives. Many customers express their intention to remain loyal despite the convenience of closer options, emphasizing the exceptional service and strong relationships built over the years.
They do a nice job with medications and are accurate. The drive through is helpful for picking up meds.
June 2022
I was short a few dollars getting my prescriptions filled and one of the workers went above and beyond and paid the difference out of her own pocket. Also the staff has always been friendly since I started going there. I would definitely recommend!
August 2021
My family and I have been customers for over 20 years. The pharmacy is great. Jessica and Amanda are excellent at what they do. The techs and staff all know me by name. The front staff is excellent as well. Jane and Janet are always extremely helpful. I would not hesitate for a second to recommend the wadsworth store and... read full comment
