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“My parents always went here for service on their vehicles. I followed them and now I've passed that on to my kids. It's so hard to find a trusted mechanic. I always can count on Craig to do excellent honest work at a very fair price.”
“I absolutely love my NTB experience at this store! They take such good care of my vehicle and are dedicated to going above and beyond. Customer service is very good and staff are friendly! I have been and will be a repeat customer as long as I live in the Wadsworth area!”
“Frank and Brandon(managers) are wonderful to work with. They are friendly, knowledgeable and take the time with each and every customer to thoroughly explain things. They truly take pride in the services they provide and I will continue to be a customer!”
“I had a flat at 11pm two hours from home, so after a few Lyft rides, a hotel stay, 2 hour wait for a tow, I arrived here. They didn't have used or new tires in the right size, so wouldn't be able to get me back on the road that day. But they did. They called some contact, were able to get me the tires I needed, picked them up, came back, and got me back on the road faster than I expected. Certainly not the kind of service you can get from a chain.
Read some of the poor reviews and most sound to me like they don't like straight talk. If you think of the situations from a business perspective (and/or a safety perspective), their decisions sound pretty logical. It's a mechanic shop - not always gonna get that wisdom wrapped up in a bow. That said, I thoroughly enjoyed my visit and conversations. Thanks, guys!”
Tire Dealers
Tire Dealers
Tire Dealers
Tire Dealers
Tire Dealers
“Dennis was very informative and provided updates about the status of my service visit. I was pleased with the outcome of the service visit and would like to continue to visit Van’s for all future services.”