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December 2023 by john schmenk
Extremely clean store. Everything faced. Sadly, like most big box stores, there's no help. Lowes use to be known for their customer service. Not any more. Walked around seasonal for a half hour. Two employees looked my way. None came to help. I guess menards it is.
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December 2023 by Nathan Adkins
Lowes, especially the one in Wapak, is probably one of my favorite stores to ever visit. I'm not sure if that's the male qualities in me coming out or if it's from the emoyees always greeting customers with a smile or offering a hand anytime they see you.
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August 2023 by NATALIE DAVENPORT
I was there today with my family and I have to say I was pretty disappointed in how we were treated. Liz treated us horribly and got mad at us for trying to find the perfect things for our house hold
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August 2023 by Natalie Lavy
I was in there yesterday with my husband and my little girl. I have to say I am very disappointed in this store and I imagine nationwide in the Halloween decorations they put in ISLG. Your demographic is families and people who work on landscaping and home improvements. I witnessed children yesterday covering their ears and eyes and telling their parents how scary it is. You guys have IT up there. He’s a cannibal and kills children. These automatic things and the huge skeletons mummy looking things belong on a haunted house attraction. Our children are impressionable. There’s absolutely no reason that stuff should be in Lowes.Do better.
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August 2023 by Jason Dube
They never run good deal on rollaway toolchest due my shopping at Home Depot
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August 2023 by Tye Lovett
Got a brand new washer and dryer. Loved the price with free delivery and installation. The guys who came out to my house did an awesome job. The guy who sold us washer and dryer asked us if we wanted the stackable parts and we replied yes. We never got them and had to go back to purchase them. We live 45 minutes away and just spent a pretty penny. He forgot . I will buy my appliances from Lowes but be careful with who sells them to you. They do get commission from my understanding.
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July 2023 by Rick Grubbs
Horrible customer service. We went to the store after determining what we wanted was actually in the store. Started searching in the area and could not locate. No employee was around. So I walked around the store and found 4 gentlemen standing in a group just chatting about nothing related to work. I had to interrupt and ask someone to help.Try adding the bin or aisle number online for items so we can help ourselvesKate at checkout has no personality and lacks effort to guide too
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June 2023 by Jeremy Lovett
The guy who helped me was great. Didn't mind us taking our time deciding
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June 2023 by Jim Kuba
Very poor service. Had a lock set made for one key in Lima Lowes needed one replaced Wapakoneta said they could not do it. Same kind Lima Lowes sold me and made all one key. Paid for it they told me that they would call me when done never did . Had to go back to Wapakoneta to see about it. They said they could not do it . Got my money back and went to Lima Lowes to get it done.
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May 2023 by TruthFollower
Loaded 55 bags of black mulch on sale for $2 a bag! Helpers loaded it all. Cashier very helpful and friendly. Store well stocked with plants and flowers.
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April 2023 by Sara
The service to buy my washer and dryer was great. The delivery was mostly ok until they said they couldn't install the new dryer vent hose. I asked why. They said it's because it's running down the trailer. They put on the old, crushed up foil one that was already there, and it popped off not long after they left. I paid someone else to install it, which didn't take long, and I cancelled the "professional team" to come back and look at it. Today, they came knocking on the door and calling many times. The notes they had as an excuse why they couldn't install the dryer vent was something to do with the washer, so that's off. Plus side, the ladies at Lowe's were great when I purchased the items.
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April 2023 by Brad H
The best place on Earth. What can I say? Tools!! What more do you want, plus all that other stuff. Plants, appliances, you know, all that other stuff that's not tools.
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April 2023 by Andrew Seipel
Great store. Easy to find. Tyler and Lucy are very good. Outstanding loading over 200 bricks. Tyler is a hard-working farm boy. Lucy was very professional and ran the forklift like a champ. I think Jacob came later to help, he helped me the second day load up more bricks. People like them are why I come back and will always shop this store. Hard to find great young help like these individuals.
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March 2023 by Peter Binkley
They have fallen to a new low they are now the worst in service I have had in a Lowe's good job guys for lowering the bar.
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February 2023 by Benjamin Swartz
Clean, well stocked store. Friendly cashiers.