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March 2024 by Shawn Hunkus
Good service and good price.
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March 2024 by Chris McDowell
SCAM ARTISTS. GO Somewhere else. They tried to scam me for $1000. Took my ford fusion there to get the brakes checked. The DUDES SON told me i needed brakes, rotors, calipers and hoses all the way around to the tune of 1500 bucks. Took it to my other mechanic and almost lost my tire on the way cuz they didnt even tighten my lug nuts all the way. My other mechanic told me all i needed was back brakes and rotors.
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December 2023 by Lester P
Had exhaust work done, no problem. Took it in to get ball joints on both sides done and tie rod, but they pulled the ball joint completely through the wrong way starting on the passenger side and called me. With me bringing my own parts it was supposed to be $200. So I went down to see what was going on and had them stop on any further repairs but had to pay for a new control arm that they messed up and had to pay $166. Plus labor and tax totaling $290. because I wanted a receipt and my old parts because Im taking them to small claims. I even wrote on the receipt paid in full under protest. I tried talking to them about that they screwed the control arm up pressing the ball joint out and that I shouldnt have to pay but they insisted that no matter who would of done the work the control arm would of got damaged and then asked me if I wanted them to do the other side. I had to pay the $290. To get my car out when it should have only been $85. For putting in the one ball joint, which was right before Christmas which took money out of my pocket for Christmas gifts. But what if I was someone else who couldnt of afford to pay the bill which is one of the reasons for me taking them to court.
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December 2023 by Marc Hornak
Dwayne was very helpful and a true mechanic.
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December 2023 by Karen Terrell
Have used their services several times. Seemed honest. Work done well. But last occasion the work ended up with a complication. They claimed not their doing. They should have eaten the cost and fixed. BUT we were sent to another place and charged additional $250 to fix it. Generally honest and good. But we have doubts on this show this was handled.
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November 2023 by Jacob Grabski
Absolutely amazing service, upfront with prices and times. Best bang for your buck you can get.
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October 2023 by Hugh Jass
This dude made me a new pipe from the converter back. AND the muffler was trash, there wasn't even a tube on the back end and he welded a tube into it so he could get it back on instead of charging 200 more for a new muffler. For 182. This place is TittsService: Exhaust
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September 2023 by Tristan Holland
Thought I needed a new muffler but told me muffler was good, just needed to weld some pieces of the pipe. Very professional and trustworthy.
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June 2023 by JJ E
I had such a great experience here. I moved back to the area recently and my mother recommended them. Everyone I spoke with was wonderful, I had a great conversation, they answered my questions and my car was done in less than two hours. I got the exhaust system done from the catalytic converter back and it was a reasonable price, I feel like I was offered the best price, another place quoted me almost $100 more. I will come here again for sure, my exhaust system is so quiet now, I can hear my tire is out of alignment. I consider that a wonderful job well done.Service: Exhaust
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May 2023 by Jay Free
Took my truck in for a flowmaster exhaust. Truck sounded horrible. Exhaust hit my air bag suspension so I ended up going to another shop. Bought a new muffler for it and found out that they didn’t even put a flowmaster on my truck it was a cheap knock off muffler. Flowmasters are stamped “flowmaster” on the mufflers and this one was not. My father took his car there and had duals put on. You can clearly see one pipe hangs way lower than the other side. I took my car in a few weeks ago to give them the benefit of the doubt. Brought my own mufflers so I couldn’t get some cheap knock off put on. Picked the car up with my trailer because it has not been driven on the road yet at that time. Recently put it on the road but crawled under it to grease it and check it over and notice my mufflers were put on backwards. There is an “inlet” and “outlet” side. Unbelievable. This will restrict the flow of the exhaust and make it not run as well as it should. This will be the last time I do any business with best muffler.
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April 2023 by Brian
I have typically done all my own exhaust work but when the flange between the catalytic converter and flex/down pipe broke on my Honda I wasn't feeling like crawling under and replacing it and dealing with rusty bolts. A co-worker recommended Best Muffler in Warren. He even offered to meet me there so I could drop it off before work. Their policy is to leave your car and they call you to verify that you want the work done they give you an out-the-door price and will proceed only on your okay.I dropped my car off early, I wouldn't advise doing so the night before because c'mon, it's Warren. Anyway I had a call by $10 with the estimate for the repair and less than an hour later ingot a call that my car was ready. They welded in, not bolted, a new flexible section and now the car is quiet and not eye-stinging with exhaust fumes like it was at idle before.I can't recommend this place any more highly. Just be prepared to drop your car off and you'll have a great experience.Overall it cost me less to have this repaired than the cost of the replacement piece of pipe cost at the cheapest place I could find it. And their work carries a TWO YEAR warranty.You simply can't beat it.Service: Exhaust
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April 2023 by Dee White
$650 for my sons car I went to pick it up after I was told it was fixed, had to have it towed and taken elsewhere, the parts the replaced was not even the issue! Would not recommendService: Brakes
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April 2023 by Clayton Johnson
Terrible service and they would allow me to stay while my vehicle got worked on, I have a 40,000 dollar 2023 car
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March 2023 by Small Town Preparedness
You cannot wait while your vehicle is getting work done and need to get a ride from someone and drop the vehicle off, very inconvenient and bad for business!Service: Exhaust
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March 2023 by Aubrianna Lucas
We called to make an appointment to have a small exhaust leak fixed. They informed us they changed the policy you now have to drop off your car and leave the keys and they will call with a quote. We do what was required to have it fixed and they call back the next day and say the catalytic converter is missing and this will now be 650$ to replace. So either someone in Warren cut it off in the night or the shop did. We are now required to fix our car with more parts and pieces than we needed to begin with. So not only was my car not fixed it’s in worse condition then when I left it to begin with. The catalytic converter is missing, the check engine light is on because of the sensors that were cut and the problem was not fixed, it is in fact now way worse and we are the ones held reliable to fix this. This is absolutely ridiculous and they will do nothing to fix it or pay for it. It was in their possession and lost parts but it’s our problem now? I would not recommend this place to anyone. In the photo added you can tell it is freshly cut off and this was sent to us by the worker fixing the car. Please do not make the same mistake we did.Service: Exhaust
