Youngstown Area Goodwill Industries has been serving Eastern Ohio and Western Pennsylvania for more than 130 years, successfully serving thousands of people each year. The nonprofit's mission programs strive to expand employment and training opportunities for individuals in the community, including those with disabilities or other barriers. Sales through the organization's 10 retail stores directly support its mission and help to divert millions of pounds of goods from area landfills. Additionally, Goodwill's Business Services Division creates additional employment opportunities and provides a variety of quality services to area businesses and organizations, including janitorial, commercial laundry, lawn care and custom contracts. Customers generally have a positive experience at Goodwill stores, with friendly and helpful staff, clean and organized environments, and great deals on a variety of items, from clothing to household goods. While some customers have expressed concerns about pricing, the stores are known for offering quality merchandise at affordable prices, making them a popular destination for bargain hunters and those looking to support a worthy cause.