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“This is a good place to go
The staff are very Kind and friendly and very helpful in store and loading your items
Which I Appreciated them for all their help loading my dog food,We really Appreciate them.Thank you all for a great job...”
“They provide a valuable service for keeping dogs safe and comfortable.
The service and support make any price considerations negligible. This Austintown location is a well run business with helpful efficient people.”
“The staff at Totally Dog are so kind and helpful. Three weeks ago I went in looking for direction for a new dog food for our 1year old goldendoodle. He had bad digestive issues for a few months due to Victor recalled food. We tried many other food options and there was little improvement. The staff suggested Forza 10. I was able to feed it to him right away. No transitioning which I was skeptical of, but....it truly has been a miracle! We saw improvement the very next day. His poop is finally normal. No vomiting, drooling or stinky gas either!! Thank you for helping Max!!”
“I used the self wash station today with my Husky Bandit. The staff was so helpful, his harness got stuck around his head and neck and the staff came back with scissors to help me cut it off, and help pick out a new collar for my boy bandit. The prices were very reasonable, and the self wash area was very nice and clean and easy to use.”
“Love grooming services and Amanda is awesome! She took her time with my dog to let her adjust and trust her. Last grooming I mentioned her dry skin and Amanda took care of it and my dogs coat was beautiful! Appreciate her and the grooming services. Recommend!”
“When I need pet supplies, I go to the PetSmart in Niles, Ohio. This PetSmart isn’t too far from where I live so it’s convenient. It’s a big store that always has everything I need for my little dog. I always need treats and kibble & they have the brand that I like. They also sell chew toys that my dog can’t totally destroy. There is actually a section that’s labeled “Toys for Destroyers”, they do hold up, I’ll tell you that. They also have a very nice selection of beds, crates & cages. I do on occasion buy bath & soaps, a good selection of scents for sure. Navigating the store is very easy as well, every isle is clearly marked. The staff is always extremely pleasant & very helpful, and questions I’ve ever asked, they have happily answered. I know I’ll be back soon to purchase more stuff for my little dog. If you have pets or just love animals, stop in and check this place out.”
“I just LOVE shopping at the Austintown store. ALL the Employees, and I mean ALL the Employees, are so kind and Helpful! Even some customers help load my dog food for me, 50# bags.”
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“I love this place! All great quality products! I buy the freeze dried pig snouts for my bully’s and it keeps their teeth clean! 5 yr old bully with NO tarter buildup! Oh and the owner Linda is a joy! Always helpful and welcoming!”