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June 2024 by Kim Goedeker
Everything was great - everyone is always so nice and helpful there!
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June 2024 by Keady Perkins
There is no one we trust more than Tommy Duma - TDFJI had a 20 year old Rolex that's band had a piece missing. He also designed both our wedding rings, which we love and treasure! He cleaned both rings, cleaned my Rolex and put on a new band and it fits PERFECT!!! Thank you Tommy and your team. You do exceptional quality work!!!
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June 2024 by Sharon Collins
My first experience at Thom Duma and will not be my last! Wonderful and attentive staff!! Great selection and love the atmosphere there ❤️ Danielle Spressart
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May 2024 by Annamarie Vutuc
Very accommodating and friendly staff. Knowledgeable in helping me to understand what was needed to get my ring fixed. I’ll shop there for my next piece.
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May 2024 by Eric Sutch
The best jeweler experience anyone can ask for!
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May 2024 by Mitchell Guccion
I stopped in today to look at Rolex watches and I worked with Danielle and also met Melanie. The “Rolex Experience” at Thom Duma is exactly what the experience should be: welcoming, exciting, honest, and pleasant. Hopefully next visit I can leave with a Rolex and update this review! Thank you Danielle
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May 2024 by Brent Whan
Excellent sales experience with Mel
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May 2024 by Nick Franceschelli
The experience at Thom Duma was first class. Cannot recommend them enough. Staff is incredibly friendly and helpful and makes purchasing easy and stress free.
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May 2024 by Cia Lyras
Danielle was so awesome to work with and got exactly what I wanted same day with no wait at all!
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May 2024 by Nicholas Hetzel
I’ve been coming to Thom Duma since picking out a ring and proposing to my wife nearly 10 years ago. I’ve been back multiple times for various things such as to upgrade and redesign her ring to most recently buying a pair of new Tacori earrings for my wife’s birthday.My wife and I haven’t lived in Warren for nearly 10 years, yet we always stop at Thom’s when we come back to visit.Thom helped me not only design her original engagement and wedding rings, but now most recently her new set. When I later wanted to purchase earrings, to match her new rings, for her birthday Thom put me in great hands with Melanie! She went above and beyond to assist me in getting everything on time for my wife’s birthday and picking out the best diamonds for the pair! She did all this over the phone and it didn’t matter that we live 3+ hours away.My wife and I will never use another jeweler! Thom and Melanie treated us like family and we never forget that!
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May 2024 by Joe
A downtown jewel.
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May 2024 by Chelsea Miller
Favorite Jewelry Store in Trumbull County. Visit with Sherene she is amazing, patient and extremely helpful.
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May 2024 by Timothy Hacquard
This place is fantastic! What a hidden gem in downtown Warren. I would especially like to thank Jeff for getting me a Rolex Datejust. The entire staff was very friendly and I appreciate them for making this a wonderful experience. ??
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May 2024 by Roshay Huff
Amazing customer service, attention, knowledge and time given to us as customers! Sherene Hargrove was one of the best sales associates I’ve had the pleasure of working with!
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April 2024 by Maria Margala
Oh my gosh, Jeff was fantastic! He's so knowledgeable and helped us pick the perfect diamond! He's adorable and was so fun to work with. We will be back again! Thank you Jeff and Thom Duma team!
