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January 2024 by fat dude
I had a double rhum and coke and the clam linguinis at the hotel restaurent. The rhum and coke was very strong and very pleasant, as were the waiter and waitress. The pastas... well my bowl was full of muddy water and sand from the clams and the whole thing, as colorful as the bottom of a sink, was absolutly tasteless and repulsive. I dont usually leave reviews as i like to express my concerns directly to the staff instead of on the internet but they didnt seem to care about me leaving a full plate on the table.
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January 2024 by Mr. Sam
Rooms: Small but just enough.
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January 2024 by Katherine “Katya” Ludwig
We used this hotel as the home base for our wedding weekend festivities with our wedding taking place at a venue nearby (Mooreland Mansion). The rooms and service were great for the value and the location was exactly what we needed. We rented out a hospitality room for the bridal party to get ready in and it was so nice to have that option and it had everything we needed (sink, refrigerator, counter space for food/snacks that we were allowed to bring in, bathroom, tables/chairs and outlets for all our electronics). We loved that there was a restaurant and bar attached for all of our out of town guests to enjoy and the bar was open late so we could continue the festivities after our wedding reception ended at our venue. The staff were all super friendly and helpful. They even chipped in to help try and find something I needed for my ceremony that had gotten lost and one of the night staff who happened to have experience as a seamstress helped my mom with an emergency dress incident! The manager who helped us get our contract set up, Karen, was very kind and helpful and even gave us some suggestions for rehearsal dinner locations nearby. Overall, we had a wonderful experience here and we were very happy with our stay!
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January 2024 by Zoe Damere
This hotel is very nice, room prices aren’t too bad. Location is PERFECT everything is nice and close.
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December 2023 by Doug F
Great place for the
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December 2023 by Joseph Fangman
Have spent a couple of weeks a month in this hotel for the last two years. Overall, it has been great. The rooms are fairly modern and always sufficiently clean. The restaurant has some of the best hotel food I have had. Most importantly the staff are amazing. Everyone from the front desk staff, to the morning and even staff in the M lounge, and Ben at the bar.
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December 2023 by Adam Gormley
This is a great hotel for the money. It has a great lobby, good bar/restaurant, and clean, relatively modern rooms. Best option in the area for sure.
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December 2023 by Daniel Gabrian
Very pleasant stay at this location. Room was clean and staff was very welcoming.
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December 2023 by Virginie
Very good seminar and first American stay!Rooms: Large (but under sofa not cleaned)Pleasant bathroom
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December 2023 by Jon Wenzel
Nice, renovated rooms in a good location with numerous nearby food & bev options. The staff are always incredibly friendly and helpful; they're what bring the rating to 5!
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December 2023 by Rondria Ward
Customer service is very poor, Marissa is one of the rudest, unprofessional women I’ve ever encountered. My family and I always stay here when we’re traveling to Cleveland. Never ever ever everAC Marriott across the streets, stay there. Rick the manager is horrible to. I think they train everyone to be A holes.
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December 2023 by Carol Glazar
Everyone that works here is friendly and helpful. Rooms nice and clean. M lounge had great service and really good food. Restaurant ambience is nice and food here is delicious.
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November 2023 by Chase Pesina
10k stars/10. This place is absolutely gorgeous. We came here for a wedding and reception. So beautiful! Such a nice hotel! The decor is so beautiful they have these amazing real wood chairs and accent tables etc, jaw dropping. The interior designer definitely did their thing! Looks so fancy and upscale. ♥️
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October 2023 by Dave
Very pleasing stay. In a post pandemic era when expectations are low, they’ve managed to maintain high standards. Great profession and personable check in process and clean rooms.
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October 2023 by Jorie Thompson
This hotel was dirty. Our first room smelled horrendous. They switched us into a new room and when we went to go to sleep, we noticed stains on the bed. I would not recommend this hotel. My husband and I are status members and stay at a lot of Marriott hotels but this one fell way short of expectations.Rooms: Rooms need to be cleaned better
