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January 2024 by Roscoe Perry 111
YOUR GENERAL MANAGER HAS A VERY NASTY ATITUDE. YOU DON'T CALL PEOPLE PHONE AND SPEAK TO THEM IN ANY TONE .I AM A CUSTOMER AND YOU SHALL RESPECT ME AS SO .IF NOT PAY FOR THE UNIT YOURSELF .
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December 2023 by Alpha Stewart
The staff was friendly and very helpful.
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October 2023 by Denise Ray
I reserved the space the night before I did not get a call to confirm an appointment so we arrived at 3:30 to find a sign on the door saying they would be gone until 4:15 at 4:15 we went back to the office and it said that it would be closed until 5:45 which is 15 minutes before closing time meanwhile we sat there in the truck waiting for it to open it wasn't until I drove around and found somebody who looked like they would work there and asked and they were a bit on the roadside and said that they're the only person there and they have to walk the place and that you should find them and have them open the building I've never rented a storage unit before I didn't know that that's common practice to not have anyone in the office and that you have to go find them on the parking lot in a big U-Haul so definitely not a good first impression. In the online form it also did not state that you would have to bring your own locks or pay $30 and that you have to have insurance which is $12 at the minimum so instead of paying $110 like I thought I had to pay $161. Just be mindful of your budget and budget extra because they'll find ways to charge you for nonsense.
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September 2023 by jrbala17
Great price and service at Cleveland Miles rd locati
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August 2023 by Gregory Cohen
The gutters are falling off. The roads and gates are broken. There are cheaper by half places around that are better maintained.
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August 2023 by Nick Piscitello
I rent a unit at Cube Smart on Miles Rd. Taylor was extremely helpful and went above and beyond to make sure I had everything I need. His help was much appreciated and I highly recommend this place for their customer service alone. - Nick
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August 2023 by Bridget Purnell
I like Cube Smart. I have used Cube Smart a few years ago. The staff very helpful and made sure that I was totally satisfied. It was no brainer to come back. The price is right
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August 2023 by Talitha Tabor
OMG the mgr at this location named Taylor and the mgr at the N. Randall location Jasmine were some of the nicest people I have ever had the pleasure of doing business with. While there were hiccups and things they were unable to do, they made sure to make my experience as painless as possible. Taylor has stated that he is actually moving to an Akron store, and honestly wherever he lands the public will be blessed! His personality and wit are exactly what you want to experience at a business and I for 1 am gonna miss him so much...Awesome awesome staff.
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April 2023 by Jeremy Webb
I reserved the storage unit at cubesmart a few days prior, of me changing storage facilities . In horror my unit was way to small. The manager Jim got me put together in minutes of me having an anxiety attack. Regaurding the size of the unit. Your the man Jim..
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April 2023 by Cleveland Sanders
Great place very professional and everything went well
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February 2023 by Jim Hettenschuller
Was never informed of the 29.00 admin fee total surprise at check out
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January 2023 by Andrea Perry
I reserved my unit two weeks in advanced the associate (sorry don’t remember his name) was very helpful in helping me choose the right size unit great customer service. The day of my move-in could not have gone any smoother customer service again great ?
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December 2022 by Paul Garner
New customer. The employee was very helpful. Registration was simple. No pressure at all.
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December 2022 by Christine Newman
The whole process was smooth. Angelo was very attentive. At move-in he discussed humidity being a factor and ensured I had information and options to help deal with that issue. He also made sure I had the best deal for my storage needs. At move-out, he quickly noted I was vacant from my spot and took care of things without me having to circle back to the facility. The attentiveness here was fantastic, above and beyond!!
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October 2022 by Aretha Young
If I could give negative five stars I would. These people are all about ripping you off!!
