Tim Lally Collision Center has garnered positive reviews from customers who appreciate the friendly service and professional staff. One customer praised the sales experience when purchasing a 2024 Trax, highlighting the helpfulness of their sales associate in finding the right car. Another reviewer, a Chevy enthusiast, reminisced about their past experiences with the dealership, particularly appreciating the staff's friendliness and knowledge about various Chevrolet models. Additionally, a customer shared their experience with the service department, noting that while diagnostics can be costly, the professionalism and kindness of the staff made the long wait worthwhile. They specifically mentioned a staff member who went above and beyond to communicate with a warranty servicer, significantly reducing their bill. The dealership also offers amenities such as free coffee, a nail salon, and a movie theater for customers waiting for service. Overall, Tim Lally Collision Center stands out for its dedicated staff and commitment to customer satisfaction, making it a recommended choice for anyone in the Cleveland area looking for Chevy vehicles or reliable service.
There's nothing like a Tim Lally Chevy. They did a wonderful job on my charger
February 2021
They did an awesome job repairing my vehicle. Looks better than when I purchased it.
April 2018
Excellent service all around and lots of vehicle options on site! They will do their best to get you into the vehicle you want for a great price without forcing anything on you!