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March 2024 by Maureen Stewart
Very kind and professional service! Work was completed on time and looks great.
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February 2024 by Derek S
Not very organized. Theft damage was repaired however the vehicle wasnt even vacuumed out of glass or trash or anything.
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November 2023 by Dan Horine
They did a flawless job repairing my 2016 Corvette.
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November 2023 by Phyllis Oconnor
It took a while, but my vehicle had a lot of front end damage. And when I was called that it was ready, my vehicle looks Amazing! They did a spectacular job!! Thanks Tim!
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October 2023 by spencer kelly
They are awesome !I just stopped by and Tim took time to get me a quote for my 95 Monte Carlo.He was polite...easy going and thorough.He booked my repair in Oct.Their work is exceptional
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September 2023 by Christine Parlett
WOW, what an amazing experience. Tim was outstanding, kind and easy to work with. He walked me through every step. My vehicle was done faster than anticipated and looks amazing. I can't thank the staff enough. You have a forever customer with me!!Services: Painting
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July 2023 by Mary
My car needed a complete strip down and re-paint on one side to repair peeling clearcoat due to shoddy work having been done to it prior to my owning it. CCD had it done in 4 days. I found a "nib" in the paint and they fixed it immediately. I would definately use them again.
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July 2023 by Rufus Calhoun
Jim and Sarah were incredible. The team did great work on my truck and got it in and out quickly. I would take any of my cars again here in a heartbeat.
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March 2023 by Jonathan Kiger
I have used Collision Center of Dayton twice. First was an insurance claim in 2021 and more recently with an urgent fix to my drivers side window. The level of service and quality work was excellent. Blake Lance encouraged me to arrive at 2 PM the same day I called. My situation was diagnosed quickly, a course of action was started immediately, and it was fixed properly the first time. The pricing was extremely fair given the work that was done and the prompt turnaround time. I live in Northern Kentucky and this was definitely worth the relatively short drive (about 40 minutes.) I definitely recommend Collision Center of Dayton for any body work you need on your car. Thanks again to everyone there for a great experience!Service: Body & Trim
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December 2022 by g nichols
My SUV was brought to Collision Center of Dayton on October 4th of 2022 and my vehicle was not returned to me until December 5th. While the delay in receiving the parts was not their fault, their lack of experience contributed to the delay in my vehicle being returned to me.To add salt to the wound, as soon as I left the parking lot, I felt a vibration under the floor board and had issues with the steering and suspension and brought my vehicle back shortly afterwards. They inspected vehicle and “complete an alignment” and reported there was nothing wrong, which was not the case.I picked up my vehicle on December 6th and the next day was when I noticed there was no windshield washer fluid. I contacted CCoD and the shop manager said, “We are all humans” and then recommended I have a mechanic check the fluids to ensure they are full. I was okay with going to get the fluids checked but his comment of how I needed to be grateful that I had my car, how they went above and beyond to check the alignment and I wasn’t paying for a rental was unnecessary.I brought my vehicle to a repair shop and was informed that the anti-freeze was low, windshield washer reservoir was empty and a lifter was ticking. Mind you, I drive a 2022 Santa Fe with 16k miles on it. Later that evening, I noticed a puddle in my driveway under my vehicle. My SUV is back at CCoD and the shop informed me that there was a chip in the grille, scratch on the front bumper and the wheel well was not replaced properly. I honestly, have no clue of what their plan is but I don’t have my vehicle and am having to loan a car and or use my husbands to get around and they aren’t concerned.They also told me I need to take it to Hyundai to have the engine checked out because either my warranty will fix this or the other shop can file a claim with my insurance company.I’m bothered by the fact that they didn’t thoroughly inspect my car prior to beginning the repairs, their communication is inconsistent and I don’t feel confident that this will be resolved anywhere in the near future. They should have never committed to repairing my vehicle If they did not intend on doing a thorough job.Services: Painting
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December 2022 by Karen Lahm
First experience was great. Our most recent one was awful. They said the job would take a couple days and my car was there 2 weeks. Never contacted me in that period for a staus report, etc. When we picked it up, the lot and car was a snowy mess. Sorry, but they could have cleaned it off and pulled it around to the front. The receptionist could even tell me, where on the lot, my car was located. I was told to go out in the lot with my key fob and just click the buttons until I see the car lights.. Very disappointed!!
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October 2022 by Tom McGrath
Extremely great service. Explained what would happen, there were no surprises. Truck looks great. Very friendly and helpful staff.
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August 2022 by Ryan McEwan
My wife was rear ended in our sedan at a stop light by a nincompoop who was not paying attention to traffic, resulting in damage to the rear bumper, some broken lights, and other largely superficial damage. I took the care for repairs at Collision Center of Dayton. I found the front desk person to be very friendly and welcoming and the staff, overall, to be extremely easy to work with. The "waiting area" of the business is comfortable and nice. They explained the process, provided an estimate immediately, and got me on the schedule. The repairs took a couple of days and I have to say the car looks amazing. I was really shocked to see how nicely the repairs had been done. The pick up of the car was extremely easy and I would say, overall, I think the process was as smooth as it possibly could be. I would definitely take another car to this business. Just an aside, I know that some might be a bit intimidated to take a car to a body shop, but I really think anyone would feel comfortable bringing a car here because they are so nice and helpful. Overall, I had a great experience.Service: Body & Trim
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August 2022 by Richard Gray III
Really fast, car repairs went smooth car looks like nothing ever happened n customer service was great
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July 2022 by Elizabeth Hansen
I had Pretty extensive damage on my car in multiple places. I was having a hard time finding a shop to take on the job. It was an insurance job through a distribution company at my work, one of their semis hit my car. Collision center of Dayton had my car for about 3 and a 1/2 weeks. They did such a good job, I can't tell where any of the new parts start and the old pieces end .The Paint job is perfect. And they even vacuumed my car out for me lol. I would definitely recommend them to all my friends and family and I will use them in the future if I need body work done
