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October 2023 by Jim Feaganes
I bought my truck from Dennis Osworth. It was an excellent experience. Very easy conversations with no pressure. Answered all my questions and he was very interested in making sure I was getting everything that I wanted and not what they needed to sell. Will be back for sure.
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October 2023 by Bob Harris
My F-350 dually was experiencing multiple dashboard errors upon starting. Todd, my Service Advisor, was excellent. The team diagnosed the issues, reprogrammed the system, and resolved the issues. Top notch professional team.
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October 2023 by Ja'keith Scott-Choice
The service department were more than excited to help me and their communication throughout the process was amazing. They worked on my vehicle quickly and efficiently. I highly recommend others to come here.
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October 2023 by Kathryn Gonzalez
I was very pleased with my experience at Steve Roger’s ford. From check in to check out I felt valued and was treated with courtesy. I felt like I had been going there forever. Great service.
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October 2023 by C Sterling
My first time using their Service Department was an easy and stress free experience.Their staff was friendly and professional. They reviewed what they did to my vehicle and made sure I was completely satisfied.
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October 2023 by Elaine Bitzinger
They were very easy to schedule with and then shuttled me home. Once my car was completed they came and picked me up. Everyone I dealt with was pleasant to talk to.
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September 2023 by Ken Canode
My first visit to this dealership. Service manager was very professional and friendly. My car was diagnosed and repaired while I waited. Great experience.Steve Roger's Ford will be my shop for future repairs and maintenance.
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September 2023 by Katherine Dorgiewicz
My repair was costly. But I wanted a professional to fix it and I paid the price. This dealership has problems with the way they deal with the customer. I bought my car here. I have had the same lack of care towards my time ever single time I bring the car in. This repair took 3 days because no one took my name the first time I called. They always have a scheduling issue. Even a simple oil change takes hours and that's a schedule problem not the mechanics. They don't even wash your car like other dealerships.
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September 2023 by Todd Dickerson
Unfortunately, I’ve met the Steve Rogers Ford team as a result of some warranty issues with my 2022 F-150. We are chasing CarPlay gremlins, but this is the best service dept I have ever dealt with. Brewer and the techs in the back are good people!
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August 2023 by Evelyn Navarre
I have to say,the customer service has greatly improved since last summer. If my car needs additional things, they now come tell me before they are done with what I originally came for. If I have to return,the parts can be ordered without me coming back just for that,or if an easy fix,they do it while I'm there. Saves me unnecessary crosstown trips from Northwest Toledo and much appreciated!! The service writers are a great crew!
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August 2023 by Gabriel VanDyke
So disappointed. While I made a bad deal with the information that I knew at the time, they sold me a truck with a completely rusted frame. If you ever due buy a vehicle from them make sure to ask about any undisclosed damage or ask for them to do a full service inspection on the vehicle and make you a copy. While I didn't plan I'm buying another vehicle so soon, I definitely will not be coming back.
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August 2023 by Larry Neyhart
I cannot say enough about the quality of work and the friendliness of the staff in the service department. They always tried to accommodate my needs and always finish the job at the expected time, if not before!
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August 2023 by Sandy Boehly
Everyone I talked with during my recent service appointment was very friendly and helpful. Services were explained and recommendations were made but not pushed. Overall a pleasant experience.
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July 2023 by Adrian Fisher
They walked me through every step that they were going to do to my car. Everyone was really friendly. Highly recommend taking your vehicle to Steve Rogers Ford!
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July 2023 by Rox Bening
When calling talking to Roger in parts about my recall. He was so very nice . All the service advisors in the service desk were so nice friendly and funny to. I have to say the first time ever going to a dealership and everyone was awesome. Great customer service. I have already recommended Steve Roger's Ford .
