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February 2023 by Benjamin Kistner
Worst service ever. Been going there 25 years and this will be my last. Theyvlied to me from the time I first called. They kept telling me that I'll be getting a call or I'm the next and yet they haven't even started them. They even hung up on me when I asked when they will have my taxes done. I ended up having to go to a different location to pick them up and then go back to wauseon to get my w2. Sent me on a wild goose chase. Very unorganized rude and untruthful. I wouldn't trust them to to do anything. Was told that the manager would call me and never did. Even the area manager didnt call when they were supposed to. They only gave me a small discount and an awkward apology. Would not recommend. Unless it's a different location.
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February 2023 by Zac Whitaker
This place is a joke they messed up my city taxes then they wanna give me a run around on fixing what they messed up and are to worried about getting more people in the door and doing their taxes than the loyal repeat customer come on H&R Block I get you got new people and all but manage them so they do a good job perhaps that might make a successful store with happy customers
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December 2022 by Brittanie Horseman
They completely filed my 2020 taxes wrong. I worked part of the year in Ohio and part of the year for a company in Illinois. If they were not comfortable working on a double state Tax filing, they should have said so. I am now having to get my 2020 taxes amended.
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April 2022 by Diana Huffman
the person answered all questions and was very polite and patient..
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April 2022 by Roger Turner
My cost for preparing my return are more than my refund and keeps going up 9,500
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April 2022 by Ken Hintz
Hopefully will have time to file myself next year.
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March 2022 by Kaylin Plontz
Because my tax situation was a difficult one to deal with. I was left without much in terms of everything I needed but Dagmar was amazing and patient despite all the setbacks.
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February 2022 by Mindy Mcqueen
I have been using H&R block for years and have never had any problems.
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February 2022 by Judy Mielke
It is always a pleasure working with Dagmar. She totally knows what she's doing
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June 2021 by Erin Westhoven
It was great dropping off my taxes and not having to sit through it. The employees were super nice when I walked in the door. They even called me a couple times and were super nice and helpful.
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June 2021 by Lin Bo
You all are professional and your business is close by, so I'll be back.
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May 2021 by andres kurth
Convenient location and enjoyable staff
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April 2021 by Adam Miller
great service very knowledgeable answered all my questions sort wait time.
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April 2021 by Andy Doriot
Dagmar King does an excellent job. Very thorough.
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March 2021 by Rodinah Garvey
I just like and prefer H and R block for my tax needs been using you for 20+ years. Never been dissatisfied with my returns and the employees knowledge and helpfulness.
