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September 2024 by Steve Williams
I am 18 years in to my banking relationship with Atomic. They are way behind the times when it comes to banking technology. They seem to pick and choose what rules they are going to have each day as well. Again I have banked with atomic for 18 years last month I deposited a 16k check no problem funds immediately available. This month they decided they have to place a 7 day hold on a smaller 11k check. Mind you I have more than enough money in my account to cover those checks. I have been an exemplary customer to them. I have never had a negative balance, never an issue, never a late payment on multiple auto loans that I have always paid on time and paid off. Apparently 18 years of loyal business and a perfect track record makes you untrustworthy in their eyes.
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June 2024 by jennifer howardblanton
Kinda weird energy manger was to busy watching me then to see the two children laying around on the couch.I found it to be not as business like as a bank should be
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May 2024 by Larry Ackley
Does anyone work at any branch? I called 3 branches and couldn't get anyone to pick up the phone.
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January 2024 by dave harper
Friendly service.
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October 2023 by Nathan Reynolds
I hate that there closed on every single holiday ? even if it doesn't matter ?
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October 2023 by Robert Endicott
Great Local Credit Union. Staff is always super friendly and helpful
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July 2023 by Shelley Williams
Do not bank with this company. My debit card was stolen and used for several hundred dollars which I disputed and they had me jump through all kinds of hoops and ultimately DID NOTHING and I was out all that money. Terrible banking institution!!!
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March 2023 by Drake Ferguson
Can never speak to a representative when they’re open
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December 2022 by Joan Reiman
I just wanted to say how I appreciated Mary's time and patience...and determination today while she worked with me so I could get back into our account! Thank you so much, Mary!
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November 2022 by Scott Dailey
been banking here for over 40 years..the phone system isn't real friendly..the online app is pretty basic..the Waverly branch staff is wonderful
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January 2022 by Angela Jude
So far I haven't had any problems with them and their always very nice and polite and helpful with me
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January 2022 by Aaron Satterfield
Wish I could give this 0 stars. Like pulling teeth trying to get a human on the phone. Have been trying to complete a transfer to an external bank for months, used to work but now it says "your maximum transfer amount is $0.00 in 7 days" closing my accounts as soon as I am back in town and get a chance.
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December 2021 by McSoupBowl “Thundertitmouse”
Constant account issues with this place. They'll purposely hide pending transactions to get you to overdraw your account, so that you'll get an overdraft fee. The overdraft fees then will stack on multitudes. Sickening business practice and after 6 years of being a member of Atomic Credit union I will no longer be a part of their services.
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August 2021 by Lacey Chandler
Banked with atomic for 10 years, delt with fraud for 4 months over 3000 dollars and wont pay us back on to another bank!
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January 2021 by Patrick Sturgill
my opinion its great kim n the rest r very helpful n very sweet