Kroger offers thousands of quality food and household products, from fresh produce and meats to dairy, home goods, and pharmaceutical needs. It aims to be a one-stop shop for savings. Customer experiences with service are often very positive. Many reviews highlight super kind, patient, and helpful staff who are courteous and respectful. Specific mentions include excellent cashiers and ClickList personnel who are helpful and make customers feel cared for, with service that doesn't feel forced. Pickup orders are generally reported as successful. However, experiences can vary. Some customers note that the store is pretty clean for the most part and that items are stocked up pretty well, unlike some other stores. But other reviews point out issues like shelves never being stocked, a bathroom that could use cleaning, and sometimes having to find help in departments like the deli. A common critique is that prices are higher on everything compared to competitors, often by a dollar or two. Despite this, many customers report leaving with a smile and plan on returning due to the quality of service received from polite and amazing staff.
Clean, organized well, good variety of products. Nice people.
April 2026
Kroger is very nice, I only subtract 1 star because the parking lot traffic at the 23 light is a little sketchy, Im surprised there's not more accidents there in the parking lot.
July 2025
My daughter's birthday party is today, and we got let down by Scent From Heaven. She was very upset, and the store manager Angela, made her feel much better. She hand decorated her cake, giving her the cake she wanted. While it may not look the prettiest, my daughter is the happiest girl right now. Thank you Waverly Kroger!
