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February 2025 by Sevinch Kh
We bought a brand new house and got the water softer and the reverse osmosis with both systems we had problem not working properly, My under sink cabinet is damaged because it was leaking and they won’t fix it they said thats how it is supposed to be. And my water softener is leaking and it’s only been 2,5 years. Just to come they charge $100+. If you’re thinking to get a system get it ether somewhere with better quality and warranty because their warranty expires before you know it. Or buy it and install it your self and safe some money.
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December 2024 by Madeline Guthrie
We have used them twice now and both times Dustin was able to come out and figure out our softener issues quickly. Another company tried to tell us we needed a new system for $16,000 dollars and that our existing system was “junk”. So glad we got a second opinion and were able to resolve our water issues with just a service call.
They will be my first call for any soft water issues from here on out!
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April 2024 by William Pullins
Ed was here to install a new ro system and hookup our refrigerator water and ice line. Very impressive!! Did a clean neat job. cleaned up after himself was very pleased. I called them out to replace the softener we had when we bought the house. He came out and checked it said it worked fine no need to replace .wow a honest business!! Overall very pleased. Quality workmanship , definitely respects the customer.
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February 2022 by Kelly B
So impressed!!!First, I was given a 2 hour window of 1-3 and Ed & another gentleman showed up at 1.Second, they looked over my current system (I had shut it off for probably 5 years because the salt got solid) and took the time to see if my system worked... and it did!! Other companies just wanted to replace it ($1500+) and didn't even discuss or offer to see if my current system would work. They answered all my questions and got me back up and running for less than $100... which to me is divine intervention.Thirdly, I was initially booked out until mid January which was their first available and I asked if they could put me on a cancellation list. They got me moved up to today... happy customer with one less "to do" off my list!I will definitely call them again (when my system goes out I may use their monthly rental program) and send referrals... Thank you!!
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August 2021 by Lee Hammond
Excellent service from initial call to completed installation. Cory installed our water softener, was very professional and explained everything in a simple way. He’s a stand up guy. We’ve had no issues with the water softener and is pound for pound one of the best purchases we’ve made. Our laundry feels better, the dishes/dishwasher have no build up, the coffee maker doesn’t get clogged, my wife (who is a hairdresser) loves how her hair feels now and we’ve all noticed our skin is clearer. I highly recommend Dayton Softwater.
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August 2020 by Rebecca L
Courteous and knowledgeable employees. Willing to help you with your water needs.
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August 2018 by Deana Quillen
Great service and great rental pricing
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August 2014 by Curtis Gray
Called three times before I got to talk to someone about my problem. Either they didn't have anyone available to talk to me about the issues I was having with my water softener or I was sent to a voicemail.
When I did get to talk to someone they were polite and helpful, but I'm not a fan of having to make multiple phone calls just to get someone on the line.
