Grismer Tire & Auto Service Center has a long history of serving the southwestern Ohio community since 1932, now with 24 locations across Ohio. Customers appreciate the friendly and helpful staff, who are known for being easy to work with and willing to answer questions. Many reviews highlight the quality of work and the professionalism of the team, describing the service as fantastic and the work as dependable. Customers often mention positive experiences with specific staff members, praising their efficiency, friendliness, and clear communication during services like tire repairs and other auto repairs. However, some customers have shared concerns about communication issues, such as delays in updates and difficulties obtaining written reports about vehicle diagnostics. In some cases, customers experienced wait times longer than expected and issues with follow-up information, which caused frustration. Despite these concerns, the majority of reviews reflect high satisfaction with the knowledgeable and skilled staff, as well as the honest approach of the management team. Overall, Grismer Tire & Auto Service Center is viewed as a reliable and trustworthy auto repair provider, known for fantastic work, friendly service, and a long-standing presence in Ohio. Customers trust the staff's expertise and appreciate the effort to provide clear and honest service, making it a preferred choice for automotive needs in the region.
Always a pleasant experience. My questions are always answered and there’s never that lingering pressure to get extra work done, etc. Great group of guys. Highly recommend.
September 2024
The guys at the Grismer in West Carrollton are super friendly helpful and got my car's oil changed pretty fast!
August 2024
Fantastic guys and fantastic work. They went thru the process with me what they were going to do and made it clear everything that was going to be involved. 10/10!
