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February 2024 by Christy Meacacke
This service was so unpleasant.....they are so unprofessional there I will not be back ever in my life to this store if anyone from cooperate would like to here what happen.please email me please
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February 2024 by Chelsea Higbee
Had just bought my phone on Monday and dropped and cracked my screen even with a screen protector took it in on Thursday and they replaced my screen quickly and for way cheaper than anywhere else thank you guys sooooo much definitely will refer others to your location
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November 2023 by Jordan
Took my mom in to get home internet added to her account and she was able to get that accomplished.
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October 2023 by Fire Starter
They are very professional and reasonably price
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September 2023 by Christian Strickland
Mido was a great big help with getting me a new phone for a reasonable price.. wish there were more workers like him with a great big heart
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February 2023 by Emily miser
Went there to get a iphone for my daughter and it was such a pleasant experience!! A man named Mettie helped us and he was absolutely amazing!! Very helpful and gave my daughter a few free items with her phone!
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February 2023 by Savannah Thresher-Martin
Been with MetroPCS for years. Just realized paying more than I thought. Got my husband a Google phone for Christmas. Took it to Metro to have his phone switched over. Was charged $21. Never had to before
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November 2022 by keith Clark
Really helpful with transfering everything on my phone good customer service
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November 2022 by Claudio Ovando
Amazing customer service good deals on tablets and phones
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November 2022 by Terry Pullen
Very kind young man help me with a new phone. Ask for Abdoo
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November 2022 by Larry Etter
Really helpful and great customer service from Abdoo
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November 2022 by Tim Feeser
Amazing people and really great deals.
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September 2022 by Tara Bailey
Due got rude with me and told me he didn't care if I cancel my service with them bc I told him it's not right they want to charge already existing customers and arm and leg for a new phone but not a customer that has been with them for years. I seriously am considering going to a new company considering 3 metro reps can't fix my problem or sell me a cheap phone when they lied to me the first time.
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December 2021 by Jessica F.
The young lady was on the phone for 7 minutes while myself and a consumer was in the store. Once she got off of the phone, i politely asked her to not be on the phone when customer are in the store waiting to be waited on. It sounded like she was talking casually to a son or close relative. That was very unprofessional. She started saying that "my life does not stop because I am here. You are very unprofessional to say that to me." She went to continue to talk where i felt myself being threaten. Who do I talk to about a complaint to file. I walk out because I am old school and felt being very disrespected.
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September 2021 by Stasia
Do not go to this location. One star is for this location. Metro is great. This location is bad. Bad customer service. Amber, who helped us, didn't explain the charges to us nor did she tell us anything about insurance.No customers were in the store when we got there. Took 2 hours to get our phones and transfer numbers. We told her several time that we wanted the 4 lines for $120. When she rang us up, the total was high for the phones and service. She blew me off saying that the extra charge was for insurance. She hadn't told us anything about insurance. Unfortunately I was trusting and had already paid. 3 more customers came in so she ignored me and started helping them. I waited but she just continued to ignore me. We ended up leaving cause we had another appointment. Checked our bill on-line at the website. Found out that she didn't even give us the right plan. She charged us $120 for 3 lines then $34 for a single line. And $40 for insurance we didn't want. She over charges over $70. Had to call Metro to clear up the mess. Metro was very nice and helpful. They refunded us the overcharge Do NOT go to this location. Go to any other location.