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October 2023 by Donna Lefevre
I have repeatedly called 3 different locations to get information regarding my mortgage loan, however NOBODY answered the phone at any of the locations. I called in the hours of operation. I still need help with my mortgage, but unsure when I will get it.
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November 2022 by Robert T.
They keep closing branches. whenever I need to get cash I have to either drive out of my way or pay an ATM fee to a more convenient bank. Been with these guys for 30 years and they keep going downhill. If my wife did not have automatic withdrawals set up and it wast such a pain I would switch today.If you are looking for a bank to grow with , these clowns are not it.
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October 2021 by Christine Roberts
Zane was so helpful. He did exactly what he said what he said he was going to do. Great customer service. Whomever is hiring manager does a wonderful job. Either that or whoever trains these employees knows exactly what they are doing and that's what more businesses need. GOOD JOB 1ST NATIONAL!!!!!
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November 2019 by R McDonald
The man who helped me was very polite and helpful
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July 2018 by Taylor Dessart
This bank is extremely unprofessional. I call in to ask about the overdraft policy and the person who answers the phone doesn't know anything about it, not even the amount of an overdraft charge. Not to mention that when I called in once because my card wasn't working the girl told me she saw nothing wrong. Come to find out that my card was closed when I had to call a third time to figure out what was wrong with it. And to top it all off I deposit over $1000 the other day I didn't see it in my account so I called and the girl told me that my money was deposited into an account that has been closed for YEARS. Please explain to me how that happens... Needless to say I would not recommend this bank to my worst enemy and will be closing my account as soon as I get this chance. Do not go to this bank, your money is not safe with them and no one there really seems to know what's going on, not even the policies... There is also different management every single time I go there. This place is extremely unstable.
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March 2018 by al claro
DON'T DO BUSINESS WITH THIS BANK THEIR STAFF ARE GROUP OF CROOKS AND THIEVES NOT MENTIONING THEIR MANAGER SHE SHOULD BE WORKING AT THE FLEA MARKET AND NOT LET NEAR A BANK.
