RXO

Shipping Centers
Hours: RXO is a leading provider of last mile logistics for heavy goods across North America, handling around 10 million deliveries and 500,000 assemblies and installations each year. Customers often highlight the professionalism and helpfulness of the delivery teams. Many reviews praise the couriers for their courteous attitude, politeness, and willingness to assist, such as helping bring items into specific rooms and removing old appliances. Deliveries are often on time or even early, saving customers time and reducing hassle. The installation process is frequently described as smooth and professional, with teams taking care to respect customers' homes and complete the work thoroughly. However, some reviews mention issues like delays, damaged goods, or incomplete installations. One customer noted that a refrigerator's door had to be removed to fit it through the door, but the installation resulted in damage to the wires, and the team left a drill behind. Communication with customer service is generally positive, with efforts made to resolve problems, such as coordinating replacements or addressing delivery errors. Overall, RXO's last mile service is regarded as reliable, courteous, and professional, with a strong emphasis on customer satisfaction. The delivery teams' helpfulness and professionalism stand out, making RXO a key player in heavy goods logistics, despite some occasional mishaps.

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