O'Reilly Auto Parts is a reliable auto parts store that offers a wide range of products and services. The staff is generally described as helpful, knowledgeable, and friendly, with specific praise for the manager, Joe, and employees such as Bill, John, and Dylan. However, some customers have experienced difficulty getting in touch with the store or long wait times for service. Overall, the West Union location is a favorite among regular customers, who appreciate the staff's expertise and the store's ability to provide the necessary parts, even for larger items like batteries. The store's performance is generally praised, with customers noting the staff's willingness to assist and the store's ability to keep most parts in stock.
Very kind knowledgeable folks here 2 keep you rollin
September 2026
You can always find what you need. Staff is helpful and friendly! They came out and put my back windshield wiper blades on my car. Thank you again!
September 2026
I had a battery replaced at this store. The young man with red hair was very helpful & kind. His name may be Jayden (from the receipt). O'Reilly should be thankful for good employees like this young man!
