-
February 2024 by James Neville
Ford van is doing good except for an alarm every 30min making you put both hands on the wheel.
-
January 2024 by Roberto Villagomez
Good service and price
-
December 2023 by Prakash Patra
Very bad experience, old person is very unprofessional and rude and scolding me to pick the broken car . Never recommend to anyone
-
August 2023 by Tom Mirras
The owner, Denise, is always fantastic! All the terrible previous employees are now gone. I highly recommend this location for rentals. If you’ve had difficulty in the past (as I had with other employees), the issues are resolved and over. Try it again and you’ll see for yourself. Great customer service from an owner who truly cares.
-
August 2023 by annette yoe
I've rented from this location numerous times and have always had the most pleasant and professional experience. The owner Denise, is extremely friendly and goes above and beyond to make sure she can provide you with the best service! Will always recommend this location! 5 STARS!
-
July 2023 by Curtis Pratt
I rarely rent vehicles, but for vacation we needed one this year. First we checked around for prices, and AVIS had the lowest cost (by far in some cases) and coincidentally the closest place to rent. The whole process was easy and all the folks we talked to on the phone or in person were incredibly nice. Not sure if that's a company mandate or what, but they were all pleasant and competent. Our vehicle only had 2,000 miles on it when we got it and was in great shape. So, the price was good, the people friendly, and the whole thing was hassle-free. I will definitely start our search with AVIS next time I need a rental
-
May 2023 by Christine Phillips
This location (at Lazelle Road) is fabulous! I’ve used them several times over the years for business and personal use. They’re friendly and responsive and so easy to work with!
-
May 2023 by Patrick Greenwell
We booked a car through Costco Travel which we use all the time. One would think the combination of Costco and Avis would be a great combination. It was not. The car we received was dirty inside and out and the interior smelled like smoke. We were supposed to receive a vehicle class upgrade but the agent simply said there were none available. Finally when we turned the car in we were overcharges by $48 on a 7 day rental. There were several other minor issues but these were the bigger ones. I have use Costco Travel several times and will go back to them but will avoid Avis.
-
May 2023 by Jim Dodt
Poor customer service by one tuned the hard work and dedication of others. Cancelled reservation complete.
-
May 2023 by Manikanta Nakirakommula
Worst customer service, they close before the time mentioned in Google and there is a lady named jamy who is seriously not interested in helping any customers, highly recommend to avoid this location
-
March 2023 by James Woodard
The staff specifically Jamie at this property is extremely rude and not at all personable. When I showed up to get my car I was early and she seemed extremely bothered by it and I said I can come back if it’s a problem. Jamie then said well it is a problem because now I have to give away someone else’s car and clean another one for them. The guy who works on Saturday is also very rude. I went at 11:56 pm and was turning in my car I had, he told me they were closed and that he’s not allowed to stay past closing time. Which i told him was at 12 noon and I had until then to return the car so I was there doing what I was told.I have been before and worked with Denise the owner and she’s amazing. I prefer this location over the airport for the convenience but also the fact it’s a franchise and I wouldMuch rather support them, but with the recent experiences the last two times I’ve gotten a car from here I almost would rather go to the airport and just pay the extra fees and go out of my way to get there.
-
March 2023 by Olu Akinuli
Great customer service. My favorite rental car location.
-
March 2023 by Tim M.
Well, I accidentally called Avis with a Hertz reservation number. Apparently Denise is still a flaming b*+*h! Absolutely amazing the way I was treated. I used to be a regular Avis customer. After her little tantrum today, NEVER AGAIN.
-
December 2022 by Junior Sanchez
The personal were great and the vehicle was in good condition, but I wanted a Kia Soul cause I was going to visit family and a got a sport car Chevrolet Camaro
-
December 2022 by samer abuasi
Location exudes professionalism and excellence. Use them weekly for all my business and leisure needs.
