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October 2023 by Kirk salisbury0084
Nice people, but a little
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October 2023 by Jessica Stark
I'm torn on how to say this without tearing anyone down....Whitney is the best thing about this pharmacy. She is the go to, knowledgeable, friendly, professional, remembers me and my specific needs, and genuinely cares about all customers. Thank you Whitney. For being who you are and having a heart of gold
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August 2023 by Kathy M.
This store is very messy and dirty. The store is never stocked and they have those bins that food is just thrown in like damage merchandise. The floor is filthy and it does not matter what time of day.
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August 2023 by Craig B.
I went in looking for a frozen item the Kroger app showed in stock. I found the manufacturer's product but not that particular item. When I asked at Customer Service if they could check if the item was really in stock, an employee picked up what looked like a cell phone, said it wasn't working and threw it on the counter. Someone in a red vest came up and I asked him the same question. His response was they can not search inventory by SKU and that the frozen delivery has not arrived yet. Even Walmart is better than this.
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November 2022 by Motor Pro
They do a great job and they’ve always been very helpful on getting us the best deal on our prescriptions. Thank you
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April 2022 by Andrea Armstrong
Usually very rude.
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January 2022 by Nicole H.
I just ate something from my pickup order that I got today. I thought it tasted stale so I went back and checked the box and it expired on12-9-21.
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December 2021 by Nanci S.
I don't frequent this store much because the layout of the store is a bit tight and the lighting even seems dim, but I came for a Shingles vaccination. I couldn't get the booster shot in conjunction with the Shingles vaccine because this location does not have the Moderna vaccine, only the Pfizer. So, I will go to another Kroger next week for the booster. I'm disappointed that during a pandemic, half of the customers were not wearing masks. As I left the store, I noticed a placard that said on one side that masks are required for unvaccinated persons, but the other side said masks are not required for fully vaccinated persons.
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December 2021 by Ashlee Cuevas
Have never had a problem here. Have even gone above and beyond for my husband to make sure he had what he needed. So thankful for them!
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November 2021 by Bernadette OReilly
This Kroger Pharmacy is going down hill and FAST!!! Terrible customer service. You give them a product to order for you (like in years past) and you keep checking on the status and three (3) weeks later you find out they never placed the order! An on the final try to speak with them and they inform you its NOT available. You contact your Doctor, he calls in a RX, a week later you still don't hear from them. You contact them again and they HAVEN'T filled the RX nor have they contacted you! WHAT HAS HAPPENED TO THIS PHARMACY? and Don't tell me its COVID-19!
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October 2021 by Sherry Martin
We’re very happy with this Kroger’s pharmacy. Everyone is very nice and always helpful. We’ve never had a problem..they were awesome during COVID lockdown!
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August 2021 by Matthew M.
If I could give zero stars for the piss poor grocery pickup we just experienced, I would. And for all of those on Yelp that have commented, and gotten zero response from mgmt, please know I'm headed straight back to the store to raise hell. I don't know which r****** and by r****** please allow me to clarify. I mean no disrespect towards people with a disability of any sort. I mean r***** in the sense of f****** idiots, imbeciles, or as in Tom Segura calls them, "cajuns." My three year old could have bagged the s*** better. Who tf puts a bag of donuts in with cans and other hard contents?! One bag had 20lbs of fruit while another, and I can't make this s*** up, had a water flavor, and a bag of shredded cheese. Good GD I'm so tired of poor a** customer service!!!! Does no one train anyone anymore?!?! It's no wonder why millennials get a bad rap anymore!! It's the idiot a** adults that won't man the f*** up and train people!! I just pulled into the parking lot. FYI, I'm a very loud person. Pos people!!
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May 2021 by GLORIA SMITH
Krishna is awesome. She found a manufacturer’s coupon and save me $200.00 for life saving medicine for my son. Excellent customer service.
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January 2021 by Simon H.
I feel like I was being discriminated at my local Kroger store in this pandemic because I am Asian! This incident happened on Jan 5, 2021 at 8:30 am! Kroger pizzas were on sale $2.99 and one out of the 4 pizzas I got was $4.99 I asked Sandra to return the $4.99 and she gave me a hard time. She called Mitchell over and they both argued with me. They end up refund me $2, but kept my $4.99 pizza! Money was not the issue, but I hate discrimination because I am Asian! I have nothing to do with the Coronavirus and I am a US citizen, I go to Kroger and paid for everything with my hard earned money. I should not be treated the way I was treated there at Kroger!
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December 2020 by Charlie S.
We have lived in Westerville for 7 years now, this store was nice to shop at but in the past year the service has deteriorated significantly as well as the merchandising. The management is in responsive. We have written emails expressing our concerns but never get a response. Just seems like they feel they have a captive audience because our choices for groceries is limited. Well I am done. Lost a 7 year customer.
