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February 2024 by Brandon L
I love shopping here, but they spend a ton of money expanding the liquor store yet the bathrooms remain disgusting.
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February 2024 by Joe Colecchi
My own experience? Well.. today the girl is stocking in the gravy isle well... she had one half of the isle blocked so I started to go around the giant Cart she was furious with me for going around and said a rude comment to me..as she was bringing another giant size Cart to block the other half of the isle...so I couldn't get thru.
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February 2024 by Anne Mandell
Sucks!!! The self check out lines are either broken or you need someone to help, and there's no one around to help.This used to be my favorite kroger, but now it's never stocked well, prices suck and if I have to be the cashier for myself, why isn't a manager around to take my coupons?Don't check it out unless you have LOTS to time to kill. Meijer is now officially faster and more efficient.
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January 2024 by Issa Kaileh
Kroger sucks
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December 2023 by Beautiful Life with family and loving Dogs
Love shopping here
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November 2023 by AllTheBestVideos
Decent priced food
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November 2023 by Lauren Green
I love Kroger but this store has gone downhill. Produce is almost always molded/rotten. I do curbside pickup and these were pears that I was given. They are all bruised up and gross. They went straight into the trash. Don’t they have quality control? I actually laughed when I saw these.
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October 2023 by bigmouth3511
I found Andrew at the customer service desk to be extremely rude.While walking to an open register at the self-checkout line, Andrew swoops in front of me from the front Customer Service desk. No apology. I was literally a step away from it. Very rude.I think Andrew would be more suited to sticking the shelves, where human interaction is minimal and mostly unnecessary.
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September 2023 by Lauren
My review is based solely on the pick up department. My order has been cancelled on me three times now. One time, I was called 20 minutes before pick up to tell me my order would not be ready until the following day. Received this call at 4:40 pm, was supposed to pick up between 5-6pm. Just yesterday, I got another call at 4:00pm informing me that my 6-7pm order would not be ready until the next day. They need to figure out their department. If you are unable to complete orders because you are SO busy, then the website should not make those order times available for people. I am placing my orders at 10am! (at the latest) Why am I getting a call 6+ hours later telling me that my order could not be completed. People make plans around this and now me, my husband and my baby are out of groceries for the evening because Kroger was so busy. Again, if you are this busy, you need to update your system to only allow enough orders to be placed that can be filled. I asked for any compensation for the constant inconvenience and I was denied. I will never place a pick up order with Kroger again they are EXTREMELY unreliable. Very unfortunate.
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September 2023 by Kelly Hoffman
The pickup department is the absolute WORST. Every week they delay my order at least an hour, and it regularly takes them 30+ minutes to bring out my order when I arrive. Rude employees, with no effort into subs.
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September 2023 by Kathy M.
This store is very messy and dirty. The store is never stocked and they have those bins that food is just thrown in like damage merchandise. The floor is filthy and it does not matter what time of day.
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August 2023 by Phil Lytle
Fruit- blueberries dried outStrawberries several pkgs. Had mold on bottom of pkgs.Store floors were filthy in fruit have we and bakery areas.!All discounted bakery,meats and discontinued items final markdowns were moved or removed with reset of store.Some high level choice..Nobody listens to customers!! At all!!
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August 2023 by Olivia Casey
I am not very happy with clicklist! I put my order of 73 items in this afternoon and they call 30 minutes before I pick up to tell me my order will not be done today. He said it SHOULD be done by tomorrow evening!!! If they are that far behind then they should have called me this afternoon so I could make other arrangements to get my food! Not a happy camper.
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August 2023 by Craig B.
I went in looking for a frozen item the Kroger app showed in stock. I found the manufacturer's product but not that particular item. When I asked at Customer Service if they could check if the item was really in stock, an employee picked up what looked like a cell phone, said it wasn't working and threw it on the counter. Someone in a red vest came up and I asked him the same question. His response was they can not search inventory by SKU and that the frozen delivery has not arrived yet. Even Walmart is better than this.
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July 2023 by William Edelmayer
The pharmacy is ignorant of Ohio Section "4729.281 | Conditions for refill of prescription" and refused to help me get an emergency refill of blood pressure medication. The pharmacist was unreasonable and would not even acknowledge the Ohio code she was ignorant of. I went to the Walgreens across the street and received prompt help from an informed and helpful pharmacist.