MinuteClinic in Westerville is a clean and professional healthcare clinic offering a wide range of services seven days a week. Reviews note the staff is friendly and the trained professionals, including board-certified providers, really know their stuff. Patients report great experiences where providers are thorough, take time to listen to symptoms, ask probing questions, and explain everything in detail. The clinic offers excellent service and treatments. Some reviews mention minor issues with the online check-in system, which can be confusing. Wait times can vary, and communication could be improved, with some patients experiencing a brusque or clinical manner. However, many patients are happy with the level of care received, finding it prompt and helpful, even leading to correct diagnoses and recommendations for further emergency action. Despite some negative reviews, others were pleasantly surprised by the straightforward online process and the speedy, helpful service from the clinical staff.
I went to the Minute Clinic and scheduled a walk in. After waiting for about 30 minutes, the nurse came out and told me they wouldn’t be able to see me today, even though my appointment was confirmed. I thought the Minute Clinic was supposed to be for walk-ins?
September 2025
If I could give 10 stars I would the pa was awesome she was really good and she explained everything to me I recommend this place to everyone
July 2025
Had a great experience; went in to get tested for Covid and the providers took the time to listen to my symptoms, asked probing questions and overall did a thorough evaluation to ensure they were not missing anything.
