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April 2023 by Deb G
Modern Office Methods is the best I have ever seen. I have worked as an administrative support person for nearly 40 years - since the days of carbon paper. I have vast experience with copiers/multi-function machines and the various businesses that place and service those machines and for the most part, it is exasperating and frustrating in that technology has made everything easier; and everything more complicated. Modern Office Methods consistently provides excellent machines and the very best customer support in this industry*
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December 2021 by Susan Allen
We have had great experiences with MOM. Service is always prompt when we need it, and our account rep (Todd Boone) is extremely responsive to any needs we have.
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December 2021 by James Yun
I've worked with Dan some time now and he is always great to work with. he is always there if something is needed. I appreciate what he and Modern Office methods have done for my business.
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December 2021 by Joyce Alley-Plott
Leonard is my favorite technician. He always calls me right away to discuss my issue. He is courteous, friendly an all around nice guy.
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December 2021 by Laura Kaufman
Leonard Gbordzoe is a wonderful, friendly technician. He is always timely and is able to find and fix whatever issue we have quickly.
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December 2021 by Rebecca Handley
Todd has been wonderful to work with and always answers all of our questions and needs in a timely manner! We are grateful for his excellent customer service!
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December 2021 by AccordingToBen
I've used Modern Office Methods for the past 7 years, they have always been super easy to work with and way more affordable than some of the other names in town.
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December 2021 by Pamela Andrews
Todd is always available when help is needed and even takes care of things before we know we need them!
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December 2021 by Patti Carter
Todd is very personable and thorough. He is a pleasure to work with.
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December 2021 by Jerry Farkas
Great company and always a pleasure doing business with. Customer support has always been very quick and responsive in resolving issues.
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December 2021 by Jarod Lucas
Nearly all of our printers are managed by Modern Office Methods and the service has been expedient so far.
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December 2021 by Jeff Voytko
Working with Modern Office Methods for going on 4yrs as a client, I have had some issues with some but they've always went the extra mile to right any wrongs and make sure the customer was happy! I have only had wonderful dealings with Jason Price as my go-to guy for all my sales needs, and even after hours when I've had some emergencies when the service department wasn't in, I was able to get to Jason and he was able to make some calls and get me the help I needed! For service I've usually dealt with Jeff Shook who has always knocked things out of the park as far as getting things fixed and even providing instructions over the phone to get a machine back up and running at times when he wasn't able to get there in a quick enough time. There are a LOT of great things to say about my experience with MOM dealing with these two gentlemen!
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December 2021 by Sara Wharton
Todd Boone is top notch and knows his stuff. He will quickly get you what you need and is very responsive to email/phone calls for any questions you may have. I wish we would of moved over with Todd and MOM years ago!
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December 2021 by Wendy A Garcia
Todd's service and quote were fantastic. I then went back to him and asked him to beat a competitor's number and he did! He was very patient while I tracked down approvals from many different people. A very positive experience.
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December 2021 by John Hedrick
MOM service tech James is awesome! Not only knowledgeable in the technology, he was very patient and cordial to this old guy that is not so knowledgeable in the technology.Why would any business wants to use MOM for their business needs. It starts with folks like James.In a 10 year relationship with MOM, never have any one in that organization ever failed to deliver the type of excellent service that is very lacking in today's world.While they sell products, they deliver service and support!Thanks MOM!
